Hi everybody,
Our server have a problem with shared contacts and calendars.
I created for each domain shared contacts book and calendar, set permissions and import data into them. My user is grommunio admin and this created folders are owned by my user. Other udomainsers can only read or has author permissions.
At each outlook I add the shared calendar and address book info favorites to be seen in user calendars and user contacts.
When user click the contact (not open, click is enough) contact disappear after 30 sec.
At Synchronise problems appears error message and contact is moved into Sync.problems/local failures folder.
If I create some date in calendar the process is the same.
Can somebody tell me, please if problem is in grommunio or outlook settings?
Interesting thing is, if I remove address book from shared folder, restart outlook and create link again, for some users problem disappears, but for most of them not. Outlook is 2016 Home and Business, Grommunio backend is 1.9.25, Api 1.9.9, Database 122.
Thank you very much for each advice.
This is error in Sync Issues folder for date creation in Public calendar:
11:14:34 Synchronisiererversion 16.0.16327
11:14:34 Postfach "Username" wird synchronisiert
11:14:34 Lokale Änderungen im Ordner "PublicCalendar" werden synchronisiert
11:14:34 Übermittlung an Server "696d6d73-7475-6469-6f73-2e6401000000@domain.com"
11:14:34 Fehler bei der Synchronisierung der Nachricht "Audit ISO"
11:14:34 [80070057-501-80070057-320]
11:14:34 Ein Clientvorgang ist fehlgeschlagen.
11:14:34 Microsoft Exchange-Informationsspeicher
11:14:34 Weitere Informationen zu diesem Fehler erhalten Sie unter der folgenden URL:
11:14:34 https://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80070057-501-80070057-320
11:14:34 Eine Nachricht, die nicht synchronisiert werden konnte, wurde in die Datei "Local Failures" verschoben. Betreff der Nachricht: "Audit ISO". Diese Nachricht ist nur im Offlineordner verfügbar.
11:14:34 Vorgang abgeschlossen