Activate smtp port 465 for imap users - dbconf giving errors

makeitsimple

Good afternoon,

Some of my customers are using an IMAP access and send their emails through the SMTP server.
The problem is, port 25 is generally blocked by the ISP here in Belgium to prevent spam.
I noticed that Grommunio doesn't provide smtps or submissions out of the box.

So I thought it was time to test this "dbconf" feature accessible via the admin part or the cli... Examples in the docs show screenshots with postfix... Great.
But everytime I create a config, there is an error appearing on the screen:

The server encountered an error while processing the request.

Looking a bit further I find some details in the API log:

Autorefresh

2021-10-06 17:09:47.976395: File "/usr/lib/python3.6/site-packages/werkzeug/routing.py", line 911, in match

2021-10-06 17:09:47.976395: raise RequestPath(path)

2021-10-06 17:09:47.976395: werkzeug.routing.RequestPath: /api/v1/system/dbconf/postfix/main.cf/

2021-10-06 17:09:47.976395: During handling of the above exception, another exception occurred:

2021-10-06 17:09:47.976395: Traceback (most recent call last):

2021-10-06 17:09:47.976395: File "/usr/lib/python3.6/site-packages/flask/app.py", line 1813, in full_dispatch_request

2021-10-06 17:09:47.976395: rv = self.dispatch_request()

2021-10-06 17:09:47.976395: File "/usr/lib/python3.6/site-packages/flask/app.py", line 1791, in dispatch_request

2021-10-06 17:09:47.976395: File "/usr/lib/python3.6/site-packages/flask/app.py", line 1774, in raise_routing_exception

2021-10-06 17:09:47.976395: raise request.routing_exception

2021-10-06 17:09:47.976395: File "/usr/lib/python3.6/site-packages/flask/ctx.py", line 336, in match_request

2021-10-06 17:09:47.976395: File "/usr/lib/python3.6/site-packages/werkzeug/routing.py", line 1878, in match

2021-10-06 17:09:47.976395: werkzeug.routing.RequestRedirect: 308 Permanent Redirect: None

2021-10-06 17:09:47.976395: [WARNING] (flask.app) PUT /api/v1/system/dbconf/postfix/main.cf? from IP -> 500 '{"message":"The server encountered an error while processing the request."}\n'

Does someone have more chance than I do?

I'm using the community edition at the moment and the update is not solving the problem.
(I have a licence ready to use but I wait for the debian packages before proceeding with a definitive installation)

noplan

Hey there,
Have you tried this before or after the update?
I know it gets kind of a standard question

Here in and Outbound SMTP are blocked
And most of our on premise servers use a relay host
See the forum for how sasl and relay host config

Then the blocked 25 should not be a problem
BR Np

makeitsimple

noplan

Hi NoPlan,
Yes I tried this after the updates (and it was not working before the update too).
Still, if my end users are having the port 25 blocked by their ISP and there are no other ports open in Grommunio, I'll have to modify and allow port 465 manually.

noplan

makeitsimple

If your ISP is blocking p25 per default
Are they allowing on premise Mailservers?

Where I face this settings ISP sided
There will always be "relaying denied"

So don't waste time..
Set up a relay host in postfix and a sasl passwd (here in the forum u can find a quick n easy set up)

And all your clients will send mail over the SMTP server of their ISP and all will be happy
And there is less fuss around