Hello there
It seems that ActiveSync isn't working at all, i.e. I am not even able to authenticate.
Same user via Outlook 2021 and Webmail, no Problem, works as it should.
We are using supported repo, see details as follows:
echo -e "### Installed Packages\n\n```" && (rpm -qa |grep -E grom |sort) && echo "```"
grommunio-admin-api-1.11.25.8935796-lp154.25.1.noarch
grommunio-admin-common-6.cb985db-lp154.11.1.noarch
grommunio-admin-web-2.8.0.3.57a15dd-lp154.10.1.noarch
grommunio-antispam-3.6-lp154.1.1.x86_64
grommunio-archive-1.3.13.g137.d1b0df1b-lp154.3.5.x86_64
grommunio-chat-7.8.0-lp154.2.1.x86_64
grommunio-common-15.94f06a1-lp154.16.1.x86_64
grommunio-cui-1.0.250.0365021-lp154.19.1.noarch
grommunio-dav-1.3.11.2b59b5d-lp154.4.1.noarch
grommunio-dbconf-1.1.1.da20a46-lp154.12.1.x86_64
grommunio-error-pages-1.0.9.224b089-lp154.13.1.noarch
grommunio-files-25.0.10-lp154.1.1.noarch
grommunio-imapsync-2.229-lp154.6.1.noarch
grommunio-index-0.1.36.4ebe9ad-lp154.14.1.x86_64
grommunio-office-7.0.0-lp154.5.4.x86_64
grommunio-office-fonts-7.0.0-lp154.5.4.noarch
grommunio-release-2022.12.1-lp154.3.1.x86_64
grommunio-setup-1.0.97.e20960a-lp154.21.1.noarch
grommunio-sync-2.0.23.897fb38-lp154.27.1.noarch
grommunio-web-3.2.72.dddd229-lp154.6.2.noarch
gromox-2.10.256.4feb515-lp154.15.1.x86_64
gromox-debuginfo-2.10.256.4feb515-lp154.15.1.x86_64
gromox-debugsource-2.10.256.4feb515-lp154.15.1.x86_64
systemctl (all active, running)
grommunio-admin-api.service
grommunio-antispam.service
grommunio-archive-smtp.service
grommunio-archive.service
grommunio-chat.service
grommunio-cui@tty1.service
gromox-delivery-queue.service
gromox-delivery.service
gromox-event.service
gromox-http.service
gromox-imap.service
gromox-midb.service
gromox-pop3.service
gromox-timer.service
gromox-zcore.service
systemctl --failed
no entries, so nothing failed
nginx-autodiscover-access.log
10.12.13.14 - tester1@testdomain.ch [29/Aug/2023:10:22:59 +0200] "POST /Autodiscover/Autodiscover.xml HTTP/2.0" 200 239 "-" "Apple-iPhone12C8/2007.75"
10.12.13.14 - tester1@testdomain.ch [29/Aug/2023:10:22:59 +0200] "POST /Autodiscover/Autodiscover.xml HTTP/2.0" 200 239 "-" "Apple-iPhone12C8/2007.75"
10.12.13.14 - tester1 [29/Aug/2023:10:23:00 +0200] "POST /Autodiscover/Autodiscover.xml HTTP/2.0" 401 2 "-" "Apple-iPhone12C8/2007.75"
10.12.13.14 - tester1 [29/Aug/2023:10:23:00 +0200] "POST /Autodiscover/Autodiscover.xml HTTP/2.0" 401 2 "-" "Apple-iPhone12C8/2007.75"
10.12.13.14 - tester1@testdomain.ch [29/Aug/2023:10:23:00 +0200] "POST /Autodiscover/Autodiscover.xml HTTP/2.0" 200 239 "-" "Apple-iPhone12C8/2007.75"
10.12.13.14 - tester1@testdomain.ch [29/Aug/2023:10:23:00 +0200] "POST /Autodiscover/Autodiscover.xml HTTP/2.0" 200 239 "-" "Apple-iPhone12C8/2007.75"
nginx-sync-access.log
10.12.13.14 - tester1@testdomain.ch [29/Aug/2023:10:22:59 +0200] "OPTIONS /Microsoft-Server-ActiveSync HTTP/2.0" 200 250 "-" "Apple-iPhone12C8/2007.75"
10.12.13.14 - tester1@testdomain.ch [29/Aug/2023:10:23:17 +0200] "OPTIONS /Microsoft-Server-ActiveSync HTTP/2.0" 200 250 "-" "Apple-iPhone12C8/2007.75"
10.12.13.14 - tester1@testdomain.ch [29/Aug/2023:10:23:17 +0200] "OPTIONS /Microsoft-Server-ActiveSync HTTP/2.0" 200 250 "-" "Apple-iPhone12C8/2007.75"
/var/log/grommunio-sync
This folder is completely empty. Not sure if that should show anything...
/var/log/mysql
2023-08-29 9:54:17 21693 [Warning] Aborted connection 21693 to db: 'grommunio' user: 'grommunio' host: 'localhost' (Got timeout reading communication packets)
2023-08-29 10:08:02 7248 [Warning] Aborted connection 7248 to db: 'groffice' user: 'groffice' host: 'localhost' (Got an error reading communication packets)
2023-08-29 10:08:02 79524 [Warning] Aborted connection 79524 to db: 'grommunio' user: 'grommunio' host: 'localhost' (Got an error reading communication packets)
2023-08-29 10:08:02 72295 [Warning] Aborted connection 72295 to db: 'grommunio' user: 'grommunio' host: 'localhost' (Got an error reading communication packets)
2023-08-29 10:08:02 65066 [Warning] Aborted connection 65066 to db: 'grommunio' user: 'grommunio' host: 'localhost' (Got an error reading communication packets)
2023-08-29 10:08:02 57838 [Warning] Aborted connection 57838 to db: 'grommunio' user: 'grommunio' host: 'localhost' (Got an error reading communication packets)
2023-08-29 10:08:02 36152 [Warning] Aborted connection 36152 to db: 'grommunio' user: 'grommunio' host: 'localhost' (Got an error reading communication packets)
2023-08-29 10:08:02 43380 [Warning] Aborted connection 43380 to db: 'grommunio' user: 'grommunio' host: 'localhost' (Got an error reading communication packets)
2023-08-29 10:08:02 28920 [Warning] Aborted connection 28920 to db: 'grommunio' user: 'grommunio' host: 'localhost' (Got an error reading communication packets)
2023-08-29 10:08:02 50609 [Warning] Aborted connection 50609 to db: 'grommunio' user: 'grommunio' host: 'localhost' (Got an error reading communication packets)
2023-08-29 10:08:03 0 [Note] /usr/sbin/mysqld (initiated by: unknown): Normal shutdown
2023-08-29 10:08:03 0 [Note] InnoDB: FTS optimize thread exiting.
2023-08-29 10:08:03 0 [Note] InnoDB: Starting shutdown...
2023-08-29 10:08:03 0 [Note] InnoDB: Dumping buffer pool(s) to /var/lib/mysql/ib_buffer_pool
2023-08-29 10:08:03 0 [Note] InnoDB: Restricted to 2028 pages due to innodb_buf_pool_dump_pct=25
2023-08-29 10:08:03 0 [Note] InnoDB: Buffer pool(s) dump completed at 230829 10:08:03
2023-08-29 10:08:03 0 [Note] InnoDB: Removed temporary tablespace data file: "./ibtmp1"
2023-08-29 10:08:03 0 [Note] InnoDB: Shutdown completed; log sequence number 207101846; transaction id 808731
2023-08-29 10:08:03 0 [Note] /usr/sbin/mysqld: Shutdown complete
2023-08-29 10:08:59 0 [Note] Starting MariaDB 10.6.14-MariaDB source revision c93754d45e5d9379e3e23d7ada1d5f21d2711f66 as process 1497
2023-08-29 10:08:59 0 [Note] InnoDB: Compressed tables use zlib 1.2.11
2023-08-29 10:08:59 0 [Note] InnoDB: Number of pools: 1
2023-08-29 10:08:59 0 [Note] InnoDB: Using crc32 + pclmulqdq instructions
2023-08-29 10:08:59 0 [Note] InnoDB: Using Linux native AIO
2023-08-29 10:08:59 0 [Note] InnoDB: Initializing buffer pool, total size = 134217728, chunk size = 134217728
2023-08-29 10:08:59 0 [Note] InnoDB: Completed initialization of buffer pool
2023-08-29 10:08:59 0 [Note] InnoDB: 128 rollback segments are active.
2023-08-29 10:08:59 0 [Note] InnoDB: Creating shared tablespace for temporary tables
2023-08-29 10:08:59 0 [Note] InnoDB: Setting file './ibtmp1' size to 12 MB. Physically writing the file full; Please wait ...
2023-08-29 10:08:59 0 [Note] InnoDB: File './ibtmp1' size is now 12 MB.
2023-08-29 10:08:59 0 [Note] InnoDB: 10.6.14 started; log sequence number 207101846; transaction id 808728
2023-08-29 10:08:59 0 [Note] InnoDB: Loading buffer pool(s) from /var/lib/mysql/ib_buffer_pool
2023-08-29 10:08:59 0 [Note] Plugin 'FEEDBACK' is disabled.
2023-08-29 10:08:59 0 [Note] Server socket created on IP: '127.0.0.1'.
2023-08-29 10:08:59 0 [Note] /usr/sbin/mysqld: ready for connections.
Version: '10.6.14-MariaDB' socket: '/run/mysql/mysql.sock' port: 3306 MariaDB package
2023-08-29 10:09:00 0 [Note] InnoDB: Buffer pool(s) load completed at 230829 10:09:00
/var/log/redis
1432:M 29 Aug 2023 10:08:59.314 # Server initialized
1432:M 29 Aug 2023 10:08:59.315 * Loading RDB produced by version 6.2.6
1432:M 29 Aug 2023 10:08:59.315 * RDB age 57 seconds
1432:M 29 Aug 2023 10:08:59.315 * RDB memory usage when created 1.05 Mb
1432:M 29 Aug 2023 10:08:59.317 # Done loading RDB, keys loaded: 239, keys expired: 0.
1432:M 29 Aug 2023 10:08:59.317 * DB loaded from disk: 0.003 seconds
1432:M 29 Aug 2023 10:08:59.317 * Ready to accept connections
1432:M 29 Aug 2023 10:14:00.091 * 10 changes in 300 seconds. Saving...
1432:M 29 Aug 2023 10:14:00.091 * Background saving started by pid 15299
15299:C 29 Aug 2023 10:14:00.098 * DB saved on disk
15299:C 29 Aug 2023 10:14:00.099 * RDB: 0 MB of memory used by copy-on-write
1432:M 29 Aug 2023 10:14:00.192 * Background saving terminated with success
1432:M 29 Aug 2023 10:19:01.010 * 10 changes in 300 seconds. Saving...
1432:M 29 Aug 2023 10:19:01.011 * Background saving started by pid 15997
15997:C 29 Aug 2023 10:19:01.017 * DB saved on disk
15997:C 29 Aug 2023 10:19:01.018 * RDB: 0 MB of memory used by copy-on-write
1432:M 29 Aug 2023 10:19:01.111 * Background saving terminated with success
1432:M 29 Aug 2023 10:24:02.076 * 10 changes in 300 seconds. Saving...
1432:M 29 Aug 2023 10:24:02.076 * Background saving started by pid 16667
16667:C 29 Aug 2023 10:24:02.083 * DB saved on disk
16667:C 29 Aug 2023 10:24:02.084 * RDB: 0 MB of memory used by copy-on-write
1432:M 29 Aug 2023 10:24:02.177 * Background saving terminated with success
1432:M 29 Aug 2023 10:29:03.085 * 10 changes in 300 seconds. Saving...
1432:M 29 Aug 2023 10:29:03.085 * Background saving started by pid 17290
17290:C 29 Aug 2023 10:29:03.091 * DB saved on disk
17290:C 29 Aug 2023 10:29:03.091 * RDB: 0 MB of memory used by copy-on-write
1432:M 29 Aug 2023 10:29:03.185 * Background saving terminated with success
1432:M 29 Aug 2023 10:34:04.093 * 10 changes in 300 seconds. Saving...
1432:M 29 Aug 2023 10:34:04.093 * Background saving started by pid 17997
17997:C 29 Aug 2023 10:34:04.099 * DB saved on disk
17997:C 29 Aug 2023 10:34:04.100 * RDB: 0 MB of memory used by copy-on-write
1432:M 29 Aug 2023 10:34:04.193 * Background saving terminated with success
I did run an update just before hand around 10:08, but that didn't change anything.
There is not even ANY log entry somewhere that authentication failed or anything else.
Any ideas what is going on or what I'm missing?
