Activesync can't send email with attachments iphone??

bheam

Hi,

Activesync is working for the most part fine, i can read and send emails EXCEPT if i add attachments. If i do, a completely empty email is generated in Sent folder (no subject, recipient, content, etc) and no email is actually sent.

Any ideas where to start looking? I don't see any errors in any logs i've found.

Thanks in advance for any help!

andreaslang

Hi @bheam ,

Is there an entry like
13/10/2023 10:11:03 [23939] [ INFO] [user@domain.tld] cmd='SendMail' memory='4.11 MiB/6.00 MiB' time='0.27s' devType='Device' devId='123456' getUser=user@domain.tld' from='1.1.1.1' idle='0s' version='2.0.31.0ec6aa0' method='POST' httpcode='200' in /var/log/grommunio-sync/grommunio-sync.log?

Maybe there's some permission on the device missing (e.g. for the email app to access files)?

Is this empty email in Sent Items folder also in grommunio-web or just on the device?

bheam

Sorry about late reply. The issue was resolved when I came across another issue. Both was related to file permissions. Thanks.