To address the issue of not being able to set permissions for a calendar subfolder and encountering an Error 500, you can follow these troubleshooting steps:
Clear Browser Cache and Cookies: Sometimes, cached data can cause issues. Clear your browser’s cache and cookies and then try again.
Check for Updates: Ensure that your web app and browser are up to date. Updates often fix bugs and improve functionality.
Use a Different Browser: Try accessing the web app from a different browser to see if the issue persists. This can help determine if the problem is browser-specific.
Review Permissions: Verify that you have the necessary permissions to create and manage subfolders in the calendar. Sometimes, administrative restrictions can prevent certain actions.
Check for Conflicts: If you have any browser extensions or add-ons, disable them temporarily to see if they are causing conflicts.
Inspect Server Logs: If you have access to server logs, check them for detailed error messages that can provide more information about the Error 500.
Contact Support: If the above steps do not resolve the issue, contact your web app's support team with details about the error. Provide them with any error messages and the steps you took leading up to the issue.
Debugging Tools: Use browser developer tools (usually accessible by pressing F12) to check for any JavaScript errors or network issues when attempting to set permissions. This can provide more insight into what might be going wrong.
