Hi,
I am running the latest version on debian 12. Since a few days I have a problem with an account that is synced to an Android phone. Other Android or Iphone Accounts are not effected.
The emails are still visible in the web UI, same for contacts and appointments.
But on Android it only shows empty folders, no contacts no calender entrys.
If I restore a backup from some days earlier, all is fine until it happens again a few days later.
No update was made in between on the server or the phone. I only see errors in the grommunio sync log
like
"Grommunio->setStateMessage(): Could not create new state message, mapi_folder_createmessage: 0x000004D9"
and
"StateNotFoundException: Grommunio->getStateMessage(): Could not locate the state message 'd11724a8-5da6-4020-96e7-0721850a5e7b-fd' (counter: false) - code: 0 - file: /usr/share/grommunio-sync/lib/grommunio/grommunio.php:1950"
![](https://community.grommunio.com/assets/files/2024-05-15/1715772155-634973-image.png)