Outlook Exchange no connection - DB issues

Ttorfkop · Nov 3, 2024

Dear Community,
I have tried to setup a new domain and wanted to create a first mail address to use this with Outlook via Exchange.
Unfortunately, I get always the message disconnected on Outlook.
Within the Logs I could find the following:
Gromox http:
sqlite3_exec(/var/lib/gromox/user/mail.de/max-mueller/tables.sqlite3) "INSERT INTO t56 (folder_id) VALUES (1900545)": NOT NULL constraint failed: t56.depth (19)

Admin API:
[WARNING] (security) getUser() failed (OperationalError): (MySQLdb._exceptions.OperationalError) (2006, 'MySQL server has gone away')

I'm using the appliance and the DB seems to run.

Where can I check the credentials? Any other ideas?

WalterH · Nov 4, 2024

Did you reboot the server after creating the domain? For me this reboot solved this issue many times.

Ttorfkop · Nov 4, 2024

yes I did. I also found out that the autodiscover seems not work. I just don't know why it is not kicking in with this domain. The other is working

WalterH · Nov 4, 2024

torfkop I also found out that the autodiscover seems not work.

Incorrect DNS settings.

Ttorfkop · Nov 4, 2024

probably. I'm just wondering why one of the two domains is working and the other is not working...

Ttorfkop · Nov 4, 2024

I have checked again my DNS Settings.

From my perspective it looks ok. Any thoughts?
The Windows Desktop is also able to ping anything incl. nslookup.

Any idea?

WalterH · Nov 5, 2024

Your mail domain is really fritz.box?