gromox-delivery.service error since last patch

CCvJ · Dec 22, 2024

Hello grommunio Community!

Since last patch the gromox-delivery service won't start anymore with "error executing the plugin's init function in libgxm_exmdb_local.so"...

Any idea how I can fix this?

gromox-delivery 2.38.37.g51d76cc
Web UI 3.1.0-46-gf86103e
API 1.16.1
Backend 1.16.2
Database 131
gromox-delivery-queue and DB running

Dez 22 05:53:57 XXX systemd[1]: Started Gromox mail spooler.
Dez 22 05:53:57 XXX delivery[19195]: gromox-delivery 2.38.37.g51d76cc (pid 19195 uid 0)
Dez 22 05:53:57 XXX delivery[19195]: system: host ID is "XXX.XXX.local"
Dez 22 05:53:57 XXX delivery[19195]: delivery: remote_delivery SMTP server is smtp://[::1]:25
Dez 22 05:53:57 XXX delivery[19195]: system: maximum file descriptors: 524288
Dez 22 05:53:57 XXX delivery[19195]: gromox-delivery 2.38.37.g51d76cc (pid 19195 uid 479)
Dez 22 05:53:57 XXX delivery[19195]: system: host ID is "XXX.XXX.local"
Dez 22 05:53:57 XXX delivery[19195]: delivery: remote_delivery SMTP server is smtp://[::1]:25
Dez 22 05:53:57 XXX delivery[19195]: system: maximum file descriptors: 524288
Dez 22 05:53:57 XXX delivery[19195]: ldap_adaptor: default host <ldaps://XXX.XXX.X.X:636>, base <OU=REAL,OU=USERS,OU=CORP,DC=XXX,DC=local>, #conn=8, mailattr=mail
Dez 22 05:53:57 XXX delivery[19195]: alias_resolve: mysql [<Local IPC>]:0, timeout=0, db=grommunio
Dez 22 05:53:57 XXX delivery[19195]: exmdb_local: failed to get the "get_user_ids" service
Dez 22 05:53:57 XXX delivery[19195]: exmdb_local: failed to start exmdb_local
Dez 22 05:53:57 XXX delivery[19195]: transporter: error executing the plugin's init function in libgxm_exmdb_local.so
Dez 22 05:53:57 XXX delivery[19195]: system: failed to start transporter
Dez 22 05:53:57 XXX systemd[1]: gromox-delivery.service: Main process exited, code=exited, status=1/FAILURE
Dez 22 05:53:57 XXX systemd[1]: gromox-delivery.service: Failed with result 'exit-code'.
Dez 22 05:53:57 XXX systemd[1]: gromox-delivery.service: Scheduled restart job, restart counter is at 4.
Dez 22 05:53:57 XXX systemd[1]: Stopped Gromox mail spooler.

Ggevelr · Dec 22, 2024

I have got exactly the same problem!
I did a completely fresh install 2 days ago - no problem.
today I've got the same problem after again another fresh installation with all up-to-date versions. Same versions as mentioned above!

Kinds regards,
Rutger

Ddominikde · Dec 23, 2024

same problem! To fix it, I used a 2 week old backup and restored my data.

The problem was the same:
gromox-delivery service can't be started:
error executing the plugin's init function in libgxm_exmdb_local.so

:-(

externa1 · Dec 23, 2024

install of older gromox package https://download.grommunio.com/devel/openSUSE_Leap_15.6/gromox-2.38.14.x330426e-lp156.8.1.x86_64.rpm solved it for me

crpb · Dec 23, 2024

One of those should help with 15.5 (i just realized my mirror wasn't fetching 15.6 yet /o\)
https://moep.com/gromox/gromox-2.38.17.gdde284b-lp155.20.1.x86_64.rpm
https://moep.com/gromox/gromox-2.38.17.gdde284b-lp155.21.1.x86_64.rpm

crpb · Dec 23, 2024

@jengelh @mwilliams could you take a look?

TTobias · Dec 23, 2024

should be solved with gromox-2.38-38-g8b5eeeaf1

crpb · Dec 23, 2024

Should be fixed

Reading installed packages...
Force resolution: No

The following 3 packages are going to be upgraded:
  gromox              2.38.37.g51d76cc-lp155.27.1 -> 2.38.38.g8b5eeea-lp155.30.1
  gromox-debuginfo    2.38.37.g51d76cc-lp155.27.1 -> 2.38.38.g8b5eeea-lp155.30.1
  gromox-debugsource  2.38.37.g51d76cc-lp155.27.1 -> 2.38.38.g8b5eeea-lp155.30.1

3 packages to upgrade.

Package download size:    24.6 MiB

Package install size change:
              |     116.8 MiB  required by packages that will be installed
    -1.2 KiB  |  -  116.8 MiB  released by packages that will be removed

Backend:  classic_rpmtrans
Continue? [y/n/v/...? shows all options] (y):
committing
Retrieving: gromox-2.38.38.g8b5eeea-lp155.30.1.x86_64 (grommunio)                                                                          (1/3),   2.1 MiB
Retrieving: gromox-2.38.38.g8b5eeea-lp155.30.1.x86_64.rpm .................................................................................[done (769.7 KiB/s)]
Retrieving: gromox-debugsource-2.38.38.g8b5eeea-lp155.30.1.x86_64 (grommunio)                                                              (2/3),   1.1 MiB
Retrieving: gromox-debugsource-2.38.38.g8b5eeea-lp155.30.1.x86_64.rpm ...................................................................................[done]
Retrieving: gromox-debuginfo-2.38.38.g8b5eeea-lp155.30.1.x86_64 (grommunio)                                                                (3/3),  21.4 MiB
Retrieving: gromox-debuginfo-2.38.38.g8b5eeea-lp155.30.1.x86_64.rpm ........................................................................[done (18.7 MiB/s)]

Checking for file conflicts: ............................................................................................................................[done]
(1/3) Installing: gromox-2.38.38.g8b5eeea-lp155.30.1.x86_64 .............................................................................................[done]
(2/3) Installing: gromox-debugsource-2.38.38.g8b5eeea-lp155.30.1.x86_64 .................................................................................[done]
(3/3) Installing: gromox-debuginfo-2.38.38.g8b5eeea-lp155.30.1.x86_64 ...................................................................................[done]
CommitResult  (total 3, done 3, error 0, skipped 0, updateMessages 0)
Checking for running processes using deleted libraries...

grom-test-3:~ # systemctl restart gromox-delivery
grom-test-3:~ # systemctl status gromox-delivery
● gromox-delivery.service - Gromox mail spooler
     Loaded: loaded (/usr/lib/systemd/system/gromox-delivery.service; enabled; vendor preset: disabled)
     Active: active (running) since Mon 2024-12-23 11:55:44 CET; 7s ago
       Docs: man:delivery(8gx)
   Main PID: 8814 (delivery)
      Tasks: 7 (limit: 4915)
     CGroup: /system.slice/gromox-delivery.service
             └─ 8814 /usr/libexec/gromox/delivery

Dec 23 11:55:44 grom-test-3 delivery[8814]: gromox-delivery 2.38.38.g8b5eeea (pid 8814 uid 0)
Dec 23 11:55:44 grom-test-3 delivery[8814]: system: host ID is "grom-test-3."
Dec 23 11:55:44 grom-test-3 delivery[8814]: delivery: remote_delivery SMTP server is smtp://[::1]:25
Dec 23 11:55:44 grom-test-3 delivery[8814]: system: maximum file descriptors: 524288
Dec 23 11:55:44 grom-test-3 delivery[8814]: gromox-delivery 2.38.38.g8b5eeea (pid 8814 uid 479)
Dec 23 11:55:44 grom-test-3 delivery[8814]: system: host ID is "grom-test-3."
Dec 23 11:55:44 grom-test-3 delivery[8814]: delivery: remote_delivery SMTP server is smtp://[::1]:25
Dec 23 11:55:44 grom-test-3 delivery[8814]: system: maximum file descriptors: 524288
Dec 23 11:55:44 grom-test-3 delivery[8814]: ldap_adaptor: default host <ldapi:///>, base <>, #conn=8, mailattr=mail
Dec 23 11:55:44 grom-test-3 delivery[8814]: alias_resolve: mysql [<Local IPC>]:0, timeout=0, db=grommunio