Web interface gives 500 internal server after update.

Ddizzie · 2025-02-19T21:04:25+00:00

Hello all, i'm new here. Have been trying out the community edition for about two months now, and thusfar it worked great.

Unfotunately, after updating to the latest grommunio-web package today i get an internal server error when trying to open the webmail (admin interface still works).

I'm running rocky linux 9.5 with all updates, the problem started after updating these packages today:
grommunio-web-3.10.37.g25c22b2e-214.1.noarch Wed 19 Feb 2025 05:25:16 PM CET
grommunio-sync-2.1.2.e959394-190.4.noarch Wed 19 Feb 2025 05:25:14 PM CET
grommunio-dav-1.4.6.7b1a5f2-1.4.noarch Wed 19 Feb 2025 05:25:14 PM CET
mapi-header-php-1.6.0.8f4757d-5.1.noarch Wed 19 Feb 2025 05:25:13 PM CET
gromox-2.41.97.gd9eb9c8-21.1.x86_64 Wed 19 Feb 2025 05:25:13 PM CET

In the logging from nginx I can find the following error:
thrown in /usr/share/grommunio-web/server/includes/core/class.language.php on line 211" while reading response header from upstream, client: <ipadress>, server: _, request: "GET /web/ HTTP/2.0", upstream: "fastcgi://unix:/run/php-fpm/php-grommunio-web-fpm.sock:", host: "<fqdn>"
2025/02/19 21:51:56 [error] 1518#1518: *328 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught Error: Shared memory block has already been destroyed in /usr/share/grommunio-web/server/includes/core/class.language.php:211

Any suggestions on how to troubleshoot this?

Ddizzie · 2025-02-19T21:11:29+00:00

Installed Packages

grommunio-admin-api-1.17.0.39d84a8-1.1.noarch
grommunio-admin-common-42.e17ec55-31.3.noarch
grommunio-admin-web-4.0.0.0.5e1e4b3-123.2.noarch
grommunio-antispam-3.11.0-1.6.x86_64
grommunio-chat-9.8.1-1.35.x86_64
grommunio-common-26.a6f127d-45.3.x86_64
grommunio-dav-1.4.6.7b1a5f2-1.4.noarch
grommunio-error-pages-1.0.10.bb2df37-14.3.noarch
grommunio-sync-2.1.2.e959394-190.4.noarch
grommunio-web-3.10.37.g25c22b2e-214.1.noarch
gromox-2.41.97.gd9eb9c8-21.1.x86_64
system-user-grommunio-10-2.28.noarch
system-user-gromox-9-5.23.noarch
````

# rpm -q -a --qf "%-40{Name}%-30{Version}%{Release}:%{Vendor}\n" ${1-} | sort | awk -F: '/grommunio/ {print $1}'
grommunio-admin-api                     1.17.0.39d84a8                1.1
grommunio-admin-common                  42.e17ec55                    31.3
grommunio-admin-web                     4.0.0.0.5e1e4b3               123.2
grommunio-antispam                      3.11.0                        1.6
grommunio-chat                          9.8.1                         1.35
grommunio-common                        26.a6f127d                    45.3
grommunio-dav                           1.4.6.7b1a5f2                 1.4
grommunio-error-pages                   1.0.10.bb2df37                14.3
grommunio-sync                          2.1.2.e959394                 190.4
grommunio-web                           3.10.37.g25c22b2e             214.1
gromox                                  2.41.97.gd9eb9c8              21.1
libbfio1                                20240414                      1.34
libesedb1                               20240202                      2.9
libexmdbpp0                             1.11.2.259948f                34.3
libolecf1                               20240427                      1.33
libpff1                                 20231205                      1.45
libvmime-suse8                          0.9.2.203                     2.28
libwmime2                               1.0.0                         2.6
mapi-header-php                         1.6.0.8f4757d                 5.1
mapitags                                20240617                      7.17
nginx-mod-brotli                        1.0.0rc+g2                    6.14
nginx-mod-vts                           0.2.3                         13.5
python3-mattermostdriver                7.3.2                         15.35
python3-pyexmdb                         1.11.2.259948f                34.3
sqlite                                  3.47.2                        4.1
sqlite-libs                             3.47.2                        4.1
system-user-grochat                     5                             2.35
system-user-grommunio                   10                            2.28
system-user-gromox                      9                             5.23

crpb · 2025-02-19T22:02:50+00:00

/me squints at https://community.grommunio.com/d/444-scripting-snippets-notepad/

Ddizzie · 2025-02-19T22:10:24+00:00

update 3.10.40.g1c41527d-216.1 fixed it.