Error when trying to install Grommunio 2025.01.01

seosoft

When I am running the setup wizard I get this error: Failed to restart grommunio-chat.service: Unit grommunio-chat.service not found.

WalterH

Dis you select the grommunio Chat Service for Installation?

seosoft

Yes I selected to install all the services.

patricksimon

The current installation file has an error. In mid-March, it was announced that progress was good and the update was expected by the end of the week (that would have been March 16). Since then, unfortunately, there's been no news about the new version. I was actually just about to switch from Exchange to Grommunio, but I don't want to start with a buggy version; I'm already desperately waiting for the new version.

WalterH

patricksimon Today a new supportet edition was released.

seosoft

How can I download the ISO file?

externa1

seosoft
https://download.grommunio.com/appliance/grommunio.x86_64-latest.install.iso

WalterH

Try to update before starting grommunio-setup with
zypper ref
zypper up
now run grommunio-setup

mphi

lvml
patricksimon
WalterH

Had the same problem with an installation for a customer this weekend.
There is a bug in the newest grommunio-setup scripts.
It's a small fix, and I guess it won't take long until it is fixed.

If it is urgent, you can check the needed changes to the scripts here:
https://github.com/grommunio/grommunio-setup/pull/5

lvml

Same issue over here. Setup only configures base, not chat, files and other extensions. Used todays ISO and tried after update.

patricksimon

@WalterH

I've now downloaded and installed the latest ISO. There are no longer any error messages for the additional packages, but that's probably because they weren't installed in the first place. I've tried it twice now, selecting everything in the first menu item, and then the installation runs through. I'm also asked for the admin password, but only for the core installation. Nothing else is configured. After logging into the admin panel, all packages are listed as "Not Configured," and the icon is grayed out. So something's not right there, too.

jpokorny

patricksimon

I think i found the solution, I've had the same Issue, tried it at least 30 times with different ISOs, different procedures but what did it in the end was not using the KVM GUI, I used the command line which did in the end. Now everything is running smoothly, don't know why but they should definitely fix that, it's supposed to be an Enterprise solution with the same capabilities as M365, but the only thing it has in common with M365 right now is the buggy software. I love Grommunio and the Groupware capabilities, but they have to step up their QA testing to gain traction and get a broader adoption.

lvml

jpokorny Tried this also, but no change. Still only core configured.

lvml

mphi code change worked. Thanks.

patricksimon

Delete

mphi

Edit: Just update all packages before starting the setup, and you are good to go :-D.

Old:
A commit that fixed it was released, but no new ISO files are built yet.
You can fix it command from the terminal - before starting the setup:

zypper in -y patch && cd /usr/share/grommunio-setup && curl -s https://github.com/grommunio/grommunio-setup/commit/4ec354bf84384a06bfea9d0d117041ab76ba45aa.patch | patch -p1 --backup

This installs GNU patch, downloads the patch for the commit and patches the file
Then you can run the setup as usual and it will install everything as selected.

crpb

mphi

That sounds a bit much, you can just use "Update package/system" or whatever it is called in the gettyD TUI or run grommunio-update upgrade in a shell.

mphi

crpb True... noticed later that new grommunio-setup is already packaged and ready with a simple update. Thanks for the hint 👍️

WalterH

Today grommunio released a new setup rpm, try to update and rerun grommunio-setup.

Mister2

WalterH Thanks for the info. The updated setup rpm worked for me for a new Proxmox VM install using the 2025.01.2 appliance ISO, which would not run the files install for me. All working OK now though.