[Solved] Unable to overwrite OOO entry as grommunio admin

jassonmc

We are using grommunio supported.

Just had a request to adjust the OOO (Out of office , Abwesenheitsmeldung) from a user mailbox.
That leads to an error, which can be seen in grommunio in the "Admin API"-Log:

[2025-05-16 10:35:34.486033]: [ERROR] (flask.app) Traceback (most recent call last): [2025-05-16 10:35:34.486033]: File "/usr/lib/python3.6/site-packages/flask/app.py", line 1838, in full_dispatch_request [2025-05-16 10:35:34.486033]: rv = self.dispatch_request() [2025-05-16 10:35:34.486033]: File "/usr/lib/python3.6/site-packages/flask/app.py", line 1824, in dispatch_request [2025-05-16 10:35:34.486033]: return self.view_functions[rule.endpoint](**req.view_args) [2025-05-16 10:35:34.486033]: File "./api/core.py", line 204, in wrapper [2025-05-16 10:35:34.486033]: return call() [2025-05-16 10:35:34.486033]: File "./api/core.py", line 169, in call [2025-05-16 10:35:34.486033]: ret = func(*args, **kwargs) [2025-05-16 10:35:34.486033]: File "./endpoints/domain/users.py", line 677, in setUserOof [2025-05-16 10:35:34.486033]: setDirectoryOwner(config, Config["options"].get("fileUid"), Config["options"].get("fileGid")) [2025-05-16 10:35:34.486033]: File "./tools/misc.py", line 110, in setDirectoryOwner [2025-05-16 10:35:34.486033]: File "/usr/lib64/python3.6/shutil.py", line 1060, in chown [2025-05-16 10:35:34.486033]: PermissionError: [Errno 1] Operation not permitted: '/var/lib/gromox/user/2/2/config/autoreply.cfg' [2025-05-16 10:35:34.487321]: [WARNING] (flask.app) PUT /api/v1/domains/3/users/8/oof? from 10.11.12.13 -> 500 '{"message":"The server encountered an error while processing the request."}\n'

Interestingly, a user mailbox in the very same domain works. The only difference is, that the working mailbox did not have any OOO set and the erronious one above has one set from Outlook.
I suspect, that this might be the reason for the error.

The error in the end tells me, that OOO modification is not permited.

Any ideas how to fix it, or for the time being at least somehow adjust that OOO message somewhere in a file on the grommunio mail server?

PF_JHB

Hi,

da stimmt was mit den Berechtigungen nicht.

Berechtigungen wie folgt für den User setzen;
chown grommunio:gromox /var/lib/gromox/user/2/2/config/autoreply.cfg

Gruß

crpb

And maybe check the rest of the mailboxes too

find /var/lib/gromox -type f \( \( ! -group grommunio -and ! -group gromox \) -or \( ! -user grommunio -and ! -group gromox \) \) -ls

or even add a permissions check (see EXAMPLES in the find manpage)

find /var/lib/gromox -type f \( \( \( ! -group grommunio -and ! -group gromox \) -or \( ! -user grommunio -and ! -group gromox \) \) -or ! -perm -220 \) -ls

that can be extended with an -exec chown -v grommunio:gromox {} + and another run with an -exec chmod -v ug=rwX,o=- {} + to fix anything.

jassonmc

@PF_JHB
Thanks, that was it!

@crpb
Thanks as well for that script. Just checked a handful of other mailboxes and the permissions there are also wrong.

WalterH

I have an open ticket for this issue.