Outlook online mode not showing email content Grommunio 15.6

StefanRi25

Hi,
I upgraded to Grommunio 15.6 with this instruction:

https://community.grommunio.com/d/1879-update-form-open-suse-155-to-156

The update worked without any issues. Also no further updates can be found at the moment - doesn't matter if Supported or Community Version is selected.
The WebInterface seems to work as expected also the Nine App on Android mobile phones work.
But with Microsoft Outlook I'm unable to view the email content or preview of any mails when Outlook is in Online Mode - which is used here for Terminal Servers.

When I switch Outlook to cache mode the content of the mails and preview is working as expected.
Anyone else having this issue and maybe a work around?

darkstar76

I have the same issue with Community edition (as described) and just found out that I have to switch to cache mode (and it is still synchronizing as I have large email accounts with >30GB). But in fact: this is not my preferd solution.

There is nothing wrong with my email data, just Outlook 365 is not working as expected with Grommunio in Online-Mode.
What I found out, that this is not the case for all emails (for instance: yesterday there was one, which was readable), but for the most received in the last months…

StefanRi25

hmm ok thanks ... looks like some kind of bug with the new version ... before the update I had no problems with the Outlook online mode. I tried 2 windows workstations and also build new Outlook profiles without success. For me the online mode is not working with older and new mails from this night while other folders like calendar notes or tasks are working in online mode

WalterH

Outlook in online mode is currently experiencing some issues; using caching mode is the current solution.

StefanRi25

ok thanks for the info ... wishing a Merry Christmas