Error after Update

tobiasgoeller

Hi All,

After the update from today I get:

2026/04/29 17:36:09 [error] 2063#2063: *318 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught MAPIException: The operation failed for an unspecified reason in /usr/share/grommunio-web/server/includes/core/class.mapisession.php:624
Stack trace:
#0 /usr/share/grommunio-web/server/includes/core/class.mapisession.php(624): mapi_table_queryallrows()
#1 /usr/share/grommunio-web/server/includes/core/class.mapisession.php(661): MAPISession->loadMessageStoresFromSession()
#2 /usr/share/grommunio-web/server/includes/core/class.mapisession.php(526): MAPISession->getDefaultMessageStore()
#3 /usr/share/grommunio-web/server/includes/core/class.mapisession.php(535): MAPISession->isGwebEnabled()
#4 /usr/share/grommunio-web/index.php(176): MAPISession->isWebappDisableAsFeature()
#5 {main}
thrown in /usr/share/grommunio-web/server/includes/core/class.mapisession.php on line 624" while reading response header from upstream, client: 10.254.1.5, server: _, request: "GET /web/ HTTP/1.1", upstream: "fastcgi://unix:/run/php-fpm/php-grommunio-web-fpm.sock:", host: "grom.compination.ch"
2026/04/29 17:36:09 [error] 2063#2063: *322 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught MAPIException: The operation failed for an unspecified reason in /usr/share/grommunio-web/server/includes/core/class.mapisession.php:624
Stack trace:
#0 /usr/share/grommunio-web/server/includes/core/class.mapisession.php(624): mapi_table_queryallrows()
#1 /usr/share/grommunio-web/server/includes/core/class.mapisession.php(661): MAPISession->loadMessageStoresFromSession()
#2 /usr/share/grommunio-web/server/includes/core/class.mapisession.php(526): MAPISession->getDefaultMessageStore()
#3 /usr/share/grommunio-web/server/includes/core/class.mapisession.php(535): MAPISession->isGwebEnabled()
#4 /usr/share/grommunio-web/index.php(176): MAPISession->isWebappDisableAsFeature()
#5 {main}
thrown in /usr/share/grommunio-web/server/includes/core/class.mapisession.php on line 624" while reading response header from upstream, client: 10.254.1.5, server: _, request: "GET /web/ HTTP/1.1", upstream: "fastcgi://unix:/run/php-fpm/php-grommunio-web-fpm.sock:", host: "grom.compination.ch"
2026/04/29 17:36:09 [error] 2063#2063: *326 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught MAPIException: The operation failed for an unspecified reason in /usr/share/grommunio-web/server/includes/core/class.mapisession.php:624
Stack trace:
#0 /usr/share/grommunio-web/server/includes/core/class.mapisession.php(624): mapi_table_queryallrows()
#1 /usr/share/grommunio-web/server/includes/core/class.mapisession.php(661): MAPISession->loadMessageStoresFromSession()
#2 /usr/share/grommunio-web/server/includes/core/class.mapisession.php(526): MAPISession->getDefaultMessageStore()
#3 /usr/share/grommunio-web/server/includes/core/class.mapisession.php(535): MAPISession->isGwebEnabled()
#4 /usr/share/grommunio-web/index.php(176): MAPISession->isWebappDisableAsFeature()
#5 {main}
thrown in /usr/share/grommunio-web/server/includes/core/class.mapisession.php on line 624" while reading response header from upstream, client: 10.254.1.5, server: _, request: "GET /web/ HTTP/1.1", upstream: "fastcgi://unix:/run/php-fpm/php-grommunio-web-fpm.sock:", host: "grom.

Installed packages:
gromox-debuginfo-3.6.37.be4c52d-lp156.6.1.x86_64
gromox-3.6.37.be4c52d-lp156.6.1.x86_64
system-user-grommunio-10-lp156.6.1.noarch
grommunio-admin-web-4.0.0.32.fbc7470-lp156.36.1.noarch
grommunio-common-29.6-lp156.2.1.x86_64
grommunio-antispam-3.12.1-lp156.2.1.x86_64
grommunio-admin-api-1.18.7.m053c4b4-lp156.6.1.noarch
systemd-presets-branding-grommunio-2024.06-lp156.2.1.noarch
grommunio-index-1.3.2.ga4378a3-lp156.4.1.x86_64
grommunio-setup-1.1.14.768d394-lp156.52.1.noarch
grub2-theme-grommunio-1-lp156.21.1.noarch
grommunio-web-3.17.82.gb4d80ac87-lp156.54.6.noarch
systemd-coredump-grommunio-1-lp156.3.1.noarch
grommunio-release-2025.1.2-lp156.4.1.x86_64
system-user-gromox-9-lp156.6.1.noarch
grommunio-sync-2.4.2.579e166-lp156.4.1.noarch
plymouth-theme-grommunio-1-lp156.20.1.noarch
grommunio-cui-1.1.3.b0091e0-lp156.11.1.noarch
grommunio-dbconf-1.1.2.4bbae9a-lp156.38.1.x86_64
grommunio-imapsync-2.290-lp156.4.1.noarch
grommunio-admin-common-44.9fd4fb3-lp156.44.1.noarch
grommunio-dav-1.6.3.284cd87-lp156.1.1.noarch
grommunio-error-pages-1.0.10.bb2df37-lp156.37.1.noarch
gromox-debugsource-3.6.37.be4c52d-lp156.6.1.x86_64

Any idea?

Tobias

WalterH

This is the current supported edition (gromox-3.6.37). I updated about 20 systems without any errors.
Did you reboot the server? If not, try a reboot.

tobiasgoeller

WalterH I already rebooted... no cigar :-(

tobiasgoeller

WalterH

My problem seems to be somewhere in the hosts file:
Apr 29 20:29:53 gro-dev gromox-zcore[10655]: exmdb_client: protocol error connecting to [gro-dev]:5000//var/lib/gromox/user/[...]

tobiasgoeller

highly annoying, really:

Apr 29 20:40:48 gro-dev gromox-http[12530]: exmdb: is_local: /var/lib/gromox/user/server/generic-user not served here (server) (but by localhost)
Apr 29 20:40:48 gro-dev gromox-zcore[14387]: exmdb_client: Failed to connect to [localhost]:5000: Server is not responsible for this mailbox (as identified by its directory path)
Apr 29 20:40:48 gro-dev gromox-zcore[14387]: exmdb_client: protocol error connecting to [localhost]:5000//var/lib/gromox/user/server/generic-user
Apr 29 20:40:48 gro-dev gromox-http[12530]: exmdb: is_local: /var/lib/gromox/user/server/generic-user not served here (server) (but by localhost)
Apr 29 20:40:48 gro-dev gromox-zcore[14387]: exmdb_client: Failed to connect to [localhost]:5000: Server is not responsible for this mailbox (as identified by its directory path)
Apr 29 20:40:48 gro-dev gromox-zcore[14387]: exmdb_client: protocol error connecting to [localhost]:5000//var/lib/gromox/user/server/generic-user
Apr 29 20:40:48 gro-dev gromox-http[12530]: exmdb: is_local: /var/lib/gromox/user/server/generic-user not served here (server) (but by localhost)
Apr 29 20:40:48 gro-dev gromox-zcore[14387]: exmdb_client: Failed to connect to [localhost]:5000: Server is not responsible for this mailbox (as identified by its directory path)
Apr 29 20:40:48 gro-dev gromox-zcore[14387]: exmdb_client: protocol error connecting to [localhost]:5000//var/lib/gromox/user/server/generic-user
Apr 29 20:40:48 gro-dev gromox-http[12530]: exmdb: is_local: /var/lib/gromox/user/server/generic-user not served here (server) (but by localhost)
Apr 29 20:40:48 gro-dev gromox-zcore[14387]: exmdb_client: Failed to connect to [localhost]:5000: Server is not responsible for this mailbox (as identified by its directory path)
Apr 29 20:40:48 gro-dev gromox-zcore[14387]: exmdb_client: protocol error connecting to [localhost]:5000//var/lib/gromox/user/server/generic-user
Apr 29 20:40:48 gro-dev gromox-http[12530]: exmdb: is_local: /var/lib/gromox/user/server/generic-user not served here (server) (but by localhost)
Apr 29 20:40:48 gro-dev gromox-zcore[14387]: exmdb_client: Failed to connect to [localhost]:5000: Server is not responsible for this mailbox (as identified by its directory path)
Apr 29 20:40:48 gro-dev gromox-zcore[14387]: exmdb_client: protocol error connecting to [localhost]:5000//var/lib/gromox/user/server/generic-user
Apr 29 20:40:48 gro-dev gromox-http[12530]: exmdb: is_local: /var/lib/gromox/user/server/generic-user not served here (server) (but by localhost)
Apr 29 20:40:48 gro-dev gromox-zcore[14387]: exmdb_client: Failed to connect to [localhost]:5000: Server is not responsible for this mailbox (as identified by its directory path)
Apr 29 20:40:48 gro-dev gromox-zcore[14387]: exmdb_client: protocol error connecting to [localhost]:5000//var/lib/gromox/user/server/generic-user
Apr 29 20:40:48 gro-dev gromox-http[12530]: exmdb: is_local: /var/lib/gromox/user/server/generic-user not served here (server) (but by localhost)
Apr 29 20:40:48 gro-dev gromox-zcore[14387]: exmdb_client: Failed to connect to [localhost]:5000: Server is not responsible for this mailbox (as identified by its directory path)
Apr 29 20:40:48 gro-dev gromox-zcore[14387]: exmdb_client: protocol error connecting to [localhost]:5000//var/lib/gromox/user/server/generic-user
Apr 29 20:40:48 gro-dev gromox-http[12530]: exmdb: is_local: /var/lib/gromox/user/server/generic-user not served here (server) (but by localhost)
Apr 29 20:40:48 gro-dev gromox-zcore[14387]: exmdb_client: Failed to connect to [localhost]:5000: Server is not responsible for this mailbox (as identified by its directory path)
Apr 29 20:40:48 gro-dev gromox-zcore[14387]: exmdb_client: protocol error connecting to [localhost]:5000//var/lib/gromox/user/server/generic-user
Apr 29 20:40:48 gro-dev gromox-http[12530]: exmdb: is_local: /var/lib/gromox/user/server/generic-user not served here (server) (but by localhost)
Apr 29 20:40:48 gro-dev gromox-zcore[14387]: exmdb_client: Failed to connect to [localhost]:5000: Server is not responsible for this mailbox (as identified by its directory path)
Apr 29 20:40:48 gro-dev gromox-zcore[14387]: exmdb_client: protocol error connecting to [localhost]:5000//var/lib/gromox/user/server/generic-user
Apr 29 20:40:48 gro-dev gromox-http[12530]: exmdb: is_local: /var/lib/gromox/user/server/generic-user not served here (server) (but by localhost)
Apr 29 20:40:48 gro-dev gromox-zcore[14387]: exmdb_client: Failed to connect to [localhost]:5000: Server is not responsible for this mailbox (as identified by its directory path)
Apr 29 20:40:48 gro-dev gromox-zcore[14387]: exmdb_client: protocol error connecting to [localhost]:5000//var/lib/gromox/user/server/generic-user
Apr 29 20:40:48 gro-dev gromox-http[12530]: exmdb: is_local: /var/lib/gromox/user/server/generic-user not served here (server) (but by localhost)
Apr 29 20:40:48 gro-dev gromox-zcore[14387]: exmdb_client: Failed to connect to [localhost]:5000: Server is not responsible for this mailbox (as identified by its directory path)
Apr 29 20:40:48 gro-dev gromox-zcore[14387]: exmdb_client: protocol error connecting to [localhost]:5000//var/lib/gromox/user/server/generic-user
Apr 29 20:40:48 gro-dev gromox-http[12530]: exmdb: is_local: /var/lib/gromox/user/server/generic-user not served here (server) (but by localhost)
Apr 29 20:40:48 gro-dev gromox-zcore[14387]: exmdb_client: Failed to connect to [localhost]:5000: Server is not responsible for this mailbox (as identified by its directory path)
Apr 29 20:40:48 gro-dev gromox-zcore[14387]: exmdb_client: protocol error connecting to [localhost]:5000//var/lib/gromox/user/server/generic-userserver

that error message is plain useless (at least to me)

tobiasgoeller

I (finally) got it to work. Problem seems to come from a setup error where I decided to name the host...

Tobias