Glad I could make you happy. First, I'm certainly not a main support rep. Second, it is my personal time that I use here in the forums, without official "backing" of my employer, since, you guessed right: there is no commercial backing to this here other than grommunio providing the platform. Third, my intention is not to prematurely close reports, and if for any reason someone comes back, it is reopened. There are more than enough examples, but look here if you need one: https://community.grommunio.com/d/411-outlook-zeigt-umlaut-unter-gesendet-objekte-falsch-an/5 Fourth, using tags, we try to keep an overview to help the community to the best of our ability on a best-effort basis.
This mindset let's me know the real priority of this project. Open source for your company with this mindset is just a means to an end instead of being a real proponent of the movement.
Oh darn. You've figured us out.
Seriously, your accusations are proof that you seriously have no idea what you are talking about. How about checking out to how grommunio is contributing to open source and how we live by open source. We walk the walk and don't talk the talk. According to your standards, SUSE, Red Hat/IBM, Canonical, all very bad people, because they dare to develop a business model on open source software.
To the contrary: You are probably one of the guys expecting everything for free with perfect functionality at the press of a button, no matter if you're running it in your home lab or in a geo-clustered data center.
So mwilliams please take all my criticism to heart and stop getting in the way of the project and actually help to resolve the reported issues.
If you read through my answer you will identify that in fact your issues have been addressed, such as the self-signed certificate acceptance with chat in the next version. Completely ignoring the real valuable content of the response and just moving over to troll mode suggest one thing and one thing only: you are not here to collaboratively work towards solutions.
Maybe you should just stop your trolling about issues with SOAP errors which have 0% SOAP inside. That would help a little bit with your credibility.
Last, you should take the counter-criticism also to heart and if there is an issue that someone complains about, feel free to jump in then and in that thread. Don't try to play the advocate for other people here.