Account cannot be set up under Outlook 365

MichaelH

Hello all,

I can't add an account in Outlook 365 on Windows 11.
It always comes the message there is an error. But I am not asked for my access data as in the instructions,

Greetings
Michael

mwilliams

Is the system member of a domain? If so, was there ever an exchange in the domain (stray SCP records)? If not, check autodiscover records to be accessible (also from outside), see also https://docs.grommunio.com/kb/autodiscover.html, since O365 always uses O365 for autodiscover.

You can stop Outlook from checking Office 365 for settings by setting a registry key.

In HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover, add the key ExcludeExplicitO365Endpoint of type REG_DWORD, with value 1.

MichaelH

Thank you @mwilliams it was my mistake. The server self has an other FQDN as the email Domain. The Autodiscover test shows me no result, becorse on the Mail Domain was no DNS Entry for Autodiscover. After Setup the DNS Record Outlook works.

Greets
Michael