Installation of services orther than core failing with latest ISO

bbn

Hi all,

I am new to this forum, a kopano user looking to migrate to grommunio. I started by downloading the latest ISO grommunio.x86_64-2022.12.1-Build23.16.install.iso, when I run the installation, the core package installs, but there are errors in installing the additional packages (chat, video, files, archive, antispam). I am running community edition for evaluation.
The issue seems to be caused by the same error:
usr/sbin/grommunio-setup: line 440: bin/grommunio-chat-ctl: No such file or directory
/var/lib/prosody/auth.collab.netrik.net.crt exists, do you want to replace it? [y/n]
/var/lib/prosody/auth.collab.netrik.net.crt backed up to /var/lib/prosody/auth.collab.netrik.net.crt.bkp₂₀₂₃-01-09T09:01:35
/usr/bin/lua5.1: /usr/bin/prosodyctl:1330: /usr/lib64/prosody/util/prosodyctl.lua:51: attempt to index local 'char' (a nil value)
stack traceback:
/usr/lib64/prosody/util/prosodyctl.lua:51: in function 'getchar'
/usr/lib64/prosody/util/prosodyctl.lua:88: in function 'show_yesno'
/usr/bin/prosodyctl:529: in function 'use_existing'
/usr/bin/prosodyctl:612: in function 'key'
/usr/bin/prosodyctl:655: in function </usr/bin/prosodyctl:649>
(tail call): ?
/usr/bin/prosodyctl:1412: in function 'func'
/usr/lib64/prosody/util/async.lua:127: in function </usr/lib64/prosody/util/async.lua:125>
stack traceback:
[C]: in function 'error'
/usr/bin/prosodyctl:1330: in function 'handler'
/usr/lib64/prosody/util/async.lua:211: in function 'run'
/usr/bin/prosodyctl:1415: in main chunk
[C]: ?
/var/lib/prosody/auth.collab.netrik.net.key exists, do you want to replace it? [y/n] /var/lib/prosody/avmoderation.collab.netrik.net.crt exists, do you want
to replace it? [y/n]
/var/lib/prosody/avmoderation.collab.netrik.net.crt backed up to /var/lib/prosody/avmoderation.collab.netrik.net.crt.bkp₂₀₂₃-01-09T09:01:35
/usr/bin/lua5.1: /usr/bin/prosodyctl:1330: /usr/lib64/prosody/util/prosodyctl.lua:51: attempt to index local 'char' (a nil value)
stack traceback:
/usr/lib64/prosody/util/prosodyctl.lua:51: in function 'getchar'
/usr/lib64/prosody/util/prosodyctl.lua:88: in function 'show_yesno'
/usr/bin/prosodyctl:529: in function 'use_existing'
/usr/bin/prosodyctl:612: in function 'key'
/usr/bin/prosodyctl:655: in function </usr/bin/prosodyctl:649>
(tail call): ?
/usr/bin/prosodyctl:1412: in function 'func'
/usr/lib64/prosody/util/async.lua:127: in function </usr/lib64/prosody/util/async.lua:125>
stack traceback:
[C]: in function 'error'
/usr/bin/prosodyctl:1330: in function 'handler'
/usr/lib64/prosody/util/async.lua:211: in function 'run'
/usr/bin/prosodyctl:1415: in main chunk
[C]: ?
/var/lib/prosody/avmoderation.collab.netrik.net.key exists, do you want to replace it? [y/n] /var/lib/prosody/breakout.collab.netrik.net.crt exists, do you w
ant to replace it? [y/n]
/var/lib/prosody/breakout.collab.netrik.net.crt backed up to /var/lib/prosody/breakout.collab.netrik.net.crt.bkp₂₀₂₃-01-09T09:01:35
/usr/bin/lua5.1: /usr/bin/prosodyctl:1330: /usr/lib64/prosody/util/prosodyctl.lua:51: attempt to index local 'char' (a nil value)
stack traceback:
/usr/lib64/prosody/util/prosodyctl.lua:51: in function 'getchar'
/usr/lib64/prosody/util/prosodyctl.lua:88: in function 'show_yesno'
/usr/bin/prosodyctl:529: in function 'use_existing'
/usr/bin/prosodyctl:612: in function 'key'
/usr/bin/prosodyctl:655: in function </usr/bin/prosodyctl:649>
(tail call): ?
/usr/bin/prosodyctl:1412: in function 'func'
/usr/lib64/prosody/util/async.lua:127: in function </usr/lib64/prosody/util/async.lua:125>
stack traceback:
[C]: in function 'error'
/usr/bin/prosodyctl:1330: in function 'handler'
/usr/lib64/prosody/util/async.lua:211: in function 'run'
/usr/bin/prosodyctl:1415: in main chunk
[C]: ?

Any ideas?
Thank you, Bart

bbn

Hi all,

An update, I reinstalled from the iso image. I no longer have above errors in the installation file. They seem to be due to running the install script twice.
The issue remains however, none of the services except for core start up. The log file looks clean, except for at the end:
2023-01-09 19:01:23 :: Config stage: install office
2023-01-09 19:01:23 :: Dialog: mysql configuration
Failed to enable unit: Unit file rabbitmq-server.service does not exist.
Failed to start rabbitmq-server.service: Unit rabbitmq-server.service not found.
Failed to start ds-themegen.service: Unit ds-themegen.service not found.
Failed to start ds-fontgen.service: Unit ds-fontgen.service not found.
Failed to enable unit: Unit file ds-converter.service does not exist.
Failed to start ds-converter.service: Unit ds-converter.service not found.
Failed to start ds-docservice.service: Unit ds-docservice.service not found.
2023-01-09 19:01:26 :: Config stage: install archive
2023-01-09 19:01:26 :: Dialog: mysql configuration
2023-01-09 19:01:30 :: Config stage: archive+postfix enable and restart
Failed to enable unit: Unit file searchd.service does not exist.
Failed to restart searchd.service: Unit searchd.service not found.
Failed to restart grommunio-archive-smtp.service: Unit grommunio-archive-smtp.service not found.
Failed to restart grommunio-archive.service: Unit grommunio-archive.service not found.
2023-01-09 19:01:36 :: Config stage: completed

Does anyone else have this issue?

Thanks,
Bart

bbn

I found that the installer just did not install the packages. I was able to install them manually with zypper afterwards.
None of the packages seem to work out of the box though:

Files: Unable to install because of PHP7.4 dependancy. Uninstalling PHP8 is probably not a good idea
Meet: You can start a meeting but the controls are unresponsive
Chat: 502 Bad gateway
Archive: Fatal error
Warning: require_once(/etc/grommunio-archive/config-site.php): Failed to open stream: No such file or directory in /usr/share/grommunio-archive/archive/config.php on line 362

Fatal error: Uncaught Error: Failed opening required '/etc/grommunio-archive/config-site.php' (include_path='.:') in /usr/share/grommunio-archive/archive/config.php:362 Stack trace: #0 /usr/share/grommunio-archive/archive/index.php(3): require_once() #1 {main} thrown in /usr/share/grommunio-archive/archive/config.php on line 362

The basic groupware services seem to be operating fine. Is anyone else testing with these additional services?

Thanks,
Bart