Error in calendar Web client.

bunker

Hi, since about 3 weeks or 1 month.

We do receive this error when we want to enter calendar in web client.
--> Could not load the contents of this folder. (null) (The requested object could not be found at the server)

Calendar from outlook is working fine..

WalterH

Look like you restored a mailbox in a different user account?

Do this mailbox works with Outlook?

bunker

Hi WalterH,

yes it works with outlook. Only web calendar do not work

I'm sure I did not restore anything.

Do you have any other idea of what it can be?

jmcsniagara

I just installed grommunio fresh installation, new to it.
Updated it, created 1 user, and I'm encountering the same error message while on web calendar, not off to a great start, but I won't give up. Looks like a great product, but web calendar is important

WalterH

jmcsniagara I can't duplicate this issue.

Do you see any error in the logs?

journalctl -fu gromox-zcore
journalctl -fu gromox-http
less /var/log/gromox/php-fpm.log

bunker

WalterH

Sorry to be late. No errors in what you asked to check..

According to what jmcsniagara said. In my case, it is not functional from internal and from external. Same error.

Again, calendar is working fine from Outlook and mobilde device.
any other idea? How can we fix that Web interface?

jmcsniagara

no errors on zcore

http:
Feb 01 00:33:00 e http[27141]: sqlite3_exec "INSERT INTO t4 (folder_id) VALUES (1900545)": NOT NULL constraint failed: t4.depth
Feb 01 00:33:00 e http[27141]: sqlite3_exec "INSERT INTO t4 (folder_id) VALUES (1900545)": NOT NULL constraint failed: t4.depth

less /var/log/gromox/php-fpm.log

/var/log/gromox/php-fpm.log: No such file or directory

jmcsniagara

I created a new user (2nd user), and it worked.
I deleted the original user (1st user) and re-created the user
Now that 1st user gets error 500 when signing in.
Doh!
Maybe I'll fresh install

jmcsniagara

I made another user and another user, the calendar shows an error, hmm
I'll format 🙂 it doesn't take long to install

crpb

You can just run grommunio-setup w/o reinstalling the whole system.

jmcsniagara

Thanks,, I was able to duplicate the issue, so I'll rerun set up now

jmcsniagara

I discovered what the issue is related to which may resolve the OP issue

I discovered from Internal IP, the Calendar page works, however from External IP (port 443) it's showing a failure

Is there a port that needs to be open for external calendar sync? Maybe OP needs to open this same port

crpb

jmcsniagara

Explain in detail what your actual Firewall or whatever configuration is.
Is there some "proxy" in front of it? I haven't had any issues with haproxy.

jmcsniagara

Standard enterprise router
Running it on a hyperV with an internal ip
Hosts file pointing the domain name -> internal IP , calendar works fine
I ran netstat to find the connections from the working internal machine, and only shows the port 443 being used

However on External port 443 the calendar fails to load with the Null message, I'll have to dig some deeper but weird...

jmcsniagara

No clue, no proxy.. Wish I knew how to fix it. Bummer!
bunker, how long were you using Grommunio for before you encountered this issue? ?

WalterH

Die heutigen Updates installieren und nochmals testen.
Sollte das Login zu lange dauern, CTRL-SHFT-R drücken.

jmcsniagara

That just reloads the webpage, same result, only from internal pointing to local IP does the calendar work.

jmcsniagara

No update, I can't figure out what it is!

On the private lan (192 168 0 1) with hosts file pointing the FQDN to local IP 192 168 0 29 the calendar loads fine , it loads https and everything

On the internet side, for some reason the calendar is failing 🙁

jmcsniagara

internally:

Andy

Whats about the versions in the discussions, v2022.05.2 or v2022.12.1? In my case of v2022.12.1 also all is running fine.