• General
  • Single ldap user = Authentication rejected

Go to Users and click the red bin icon on the right side next to that user. Just confirm deletion, do not check anything. Now re-import it and try to login again.

I'm starting to feel pretty dumb today.... There are no red trash cans in the user menu!?!?
nevermind - had top use a bigger screen....

it's not finding the deleted user user when I resync...

Keeebs Hi, on console, runjournalctl -f and report the errors you see on login.
Question, do this user have an German Umlaut in password?

I tried deleting a second user and now sync says 0/1 sync'd. 1 error.
Sync is ignoring 2 users now.
no errors show under journalctl -f
no German Umlaut in password.
This is an appliance install

Reboot and sync = 1 sync'd successfully
import added bad the users deleted
login still fails

    I'm only trying the grommunio web at the moment

    Both users that I deleted and restored cannot login

    • crpb replied to this.

      It's always dns.... I don't know the exact solution yet, but the issue is related to AD logon restrictions and dns. Thank you to everyone who tried to help. Now that I am logged back in, all the mail for the users I deleted and resync'd is missing. Any ideas why? TY

      crpb
      I deleted the users from the admin and then sync failed with an error.
      I rebooted
      Sync existing users successfully
      Then import added back the users I deleted.

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