Email encoding at Outlook and at WEB GUI

ladas

Hi everybody.
I test how to move data from old Zarafa server + Outlook 2007 to Grommunio. I made export into PST file at Outlook 2007, open it in Outlook 2016 which is connected in on-line mode to Grommunio server and move email / contacts / calendar records into server folder. Calendar and Contacts works fine, but Email messages has problems with encoding. In Outlook 2016 it is OK but when I use WEB GUI the messages have broken encoding and special CZECH letters ěščřžýáíé are not display correctly.
I tested export from Outlook2016 connected into Zarafa server too, but the messages are more broken than from Outlook2007.
Web GUI is set to cs_CZ language, but I do not think it affect message display. Is it some way how to set message display encoding for WEB GUI?

crpb

hey ladas

maybe try an .pst import via shell

EDIT: and when the charsets are so f* up is that 'zarafa' system already at utf8mb4?
https://documentation.kopano.io/kopano_changelog/kc.html
maybe a step as in zarafa->kopano will help 🤷 if nothing else works

WalterH

ladas I test how to move data from old Zarafa server

Update Zarafa to latest Kopano and apply all language / code page patches, and update from latest Kopano.

ladas

crpb Hi crpb,
Thanks' for tips, I will try.

ckd

Instead of moving your folders / mails manually from your PST to your inbox, try using the Outlook importer instead (exactly the same location where you your are exporting to PST). If the problem still persists, open the PST with Outlook 2016 first, then do another export and then do the import again. Outlook does not forgive when it comes to different major releases of this software.

https://answers.microsoft.com/en-us/outlook_com/forum/all/updating-to-outlook-2016-pst/1576887c-e54a-48e4-b645-8fb7c62a3595

ladas

Hi everybody,
problem solved. I used imapsync which we used for migration kolab servers in the past. Easy, fast and reliable.9

to @ckd
Broken encoding was only at Grommunio WEB GUI. At Outlook all massages was OK and was not important how or at which Outlook version I export it and how they was imported into Outlook connected to Grommunio. But thank you for the TIP.