E-Mail Versand von Android schlägt fehl

danisowa · 2024-05-31T06:04:24+00:00

Hallo Community, seit dem letzten Update habe ich das Probem, dass von keinem Android Gerät E-Mails versendet werden können. Am Android Gerät belibt die E-M...

danisowa

Ich nutze die GMail Standard App, lief bisher zuverlässig.

Andy

Es wäre vlt. dennoch mal ein Versuch wert, denn auch so eine APP kann einen Bug oder individuellen Fehler haben.

danisowa

Guten Morgen, leider das identische Verhalten auch mit anderen apps

Andy

Mit dem aktuellen Update kommen nun auch bei mir nach dem Versand von Emails über Android keine mehr an, obwohl die versendeten Emails im im Ordner gesendet auftauchen:

Name        : gromox
Version     : 2.28.37.geff3c17
Release     : lp155.42.1

grommunio-admin-api-1.15.7.08bec4c-lp155.99.1.noarch
grommunio-admin-common-38.f4553bd-lp155.24.1.noarch
grommunio-admin-web-2.9.0.71.c617e07-lp155.89.1.noarch
grommunio-antispam-3.8.4-lp155.1.1.x86_64
grommunio-archive-1.3.13.g137.d1b0df1b-lp155.6.58.x86_64
grommunio-chat-9.5.1-lp155.3.1.x86_64
grommunio-common-24.0cedcbe-lp155.38.1.x86_64
grommunio-cui-1.0.270.2b57c48-lp155.70.1.noarch
grommunio-dav-1.3.56.78d7a26-lp155.1.1.noarch
grommunio-dbconf-1.1.1.da20a46-lp155.4.11.x86_64
grommunio-error-pages-1.0.10.bb2df37-lp155.10.1.noarch
grommunio-files-27.1.9-lp155.3.1.noarch
grommunio-imapsync-2.264-lp155.1.1.noarch
grommunio-index-1.0.2.gb782c51-lp155.55.1.x86_64
grommunio-office-7.4.1-lp155.6.10.x86_64
grommunio-office-fonts-7.4.1-lp155.6.10.noarch
grommunio-release-2023.11.3-lp155.10.1.x86_64
grommunio-setup-1.1.1.b985a59-lp155.51.1.noarch
grommunio-sync-2.0.90.62b136b-lp155.158.1.noarch
grommunio-web-3.8.31.g7d85b5b7-lp155.82.1.noarch
gromox-2.28.37.geff3c17-lp155.42.1.x86_64
gromox-debuginfo-2.28.37.geff3c17-lp155.42.1.x86_64
gromox-debugsource-2.28.37.geff3c17-lp155.42.1.x86_64
grub2-theme-grommunio-1-lp155.17.2.noarch
jitsi-meet-branding-grommunio-2.0.6726-lp155.5.1.noarch
patterns-grommunio-1-lp155.9.1.x86_64
plymouth-theme-grommunio-1-lp155.17.2.noarch
systemd-coredump-grommunio-1-lp155.3.1.noarch
systemd-presets-branding-grommunio-2023.11-lp155.1.1.noarch
system-user-grommunio-7-lp155.3.1.noarch
system-user-gromox-7-lp155.1.1.noarch

Andy

Gehe ich wieder einen Schritt zurück, geht auch der Versand über Android wieder:

Name        : gromox
Version     : 2.28.12.gdf8059d
Release     : lp155.32.1

grommunio-admin-api-1.15.4.bdb78ae-lp155.97.1.noarch
grommunio-admin-common-35.36c09d4-lp155.23.1.noarch
grommunio-admin-web-2.9.0.71.c617e07-lp155.89.1.noarch
grommunio-antispam-3.8.4-lp155.1.1.x86_64
grommunio-archive-1.3.13.g137.d1b0df1b-lp155.6.58.x86_64
grommunio-chat-9.5.1-lp155.3.1.x86_64
grommunio-common-24.0cedcbe-lp155.38.1.x86_64
grommunio-cui-1.0.270.2b57c48-lp155.70.1.noarch
grommunio-dav-1.3.56.78d7a26-lp155.1.1.noarch
grommunio-dbconf-1.1.1.da20a46-lp155.4.11.x86_64
grommunio-error-pages-1.0.10.bb2df37-lp155.10.1.noarch
grommunio-files-27.1.9-lp155.3.1.noarch
grommunio-imapsync-2.264-lp155.1.1.noarch
grommunio-index-1.0.2.gb782c51-lp155.55.1.x86_64
grommunio-office-7.4.1-lp155.6.10.x86_64
grommunio-office-fonts-7.4.1-lp155.6.10.noarch
grommunio-release-2023.11.3-lp155.10.1.x86_64
grommunio-setup-1.1.1.b985a59-lp155.51.1.noarch
grommunio-sync-2.0.90.62b136b-lp155.157.1.noarch
grommunio-web-3.8.27.gea49ff1d-lp155.80.2.noarch
gromox-2.28.12.gdf8059d-lp155.32.1.x86_64
gromox-debuginfo-2.28.12.gdf8059d-lp155.32.1.x86_64
gromox-debugsource-2.28.12.gdf8059d-lp155.32.1.x86_64
grub2-theme-grommunio-1-lp155.17.2.noarch
jitsi-meet-branding-grommunio-2.0.6726-lp155.5.1.noarch
patterns-grommunio-1-lp155.9.1.x86_64
plymouth-theme-grommunio-1-lp155.17.2.noarch
systemd-coredump-grommunio-1-lp155.3.1.noarch
systemd-presets-branding-grommunio-2023.11-lp155.1.1.noarch
system-user-grommunio-3-lp155.10.3.noarch
system-user-gromox-6-lp155.3.1.noarch
localhost:~ #

MichaelH

Habe das gleiche Problem beim iPhone. Mit dem IOS Mail client werden keine neuen Mails angezeigt.

Nur fehlt mir das knowhow um eine ältere Version zu installieren.

Gruß
Michael

Andy

Ich kann in meiner Virtualisierung Klones, Snapshots und Backups anlegen. Am liebsten sind mir vollständige Klones vor einem Update, dann ist das wirklich sehr einfach.

jengelh

gromox-2.28-40-g0eb259b95

Mister2

I have also been affected by this issue from Saturday's (01-06-24) updates.

Mac Mail and IOS 17 Mail are no longer able to connect correctly to the Grommunio Appliance (15-04 ISO). However, if Outlook is running it is able to collect the mail, and if Cache mode is on, this is back populated to Grommunio so that the new emails appear in Mac Mail and IOS Mail.

Neither Mac Mail nor IOS Mail are able to send email at all, just stuck in Outbox.

Outlook and the Grommunio Web Client seem to be working OK at this time.

Today's updates (applied just before jengelh update) have started generating errors in the logs.

Updates applied today:-

v | repo-sle-update | glibc | 2.31-150300.74.1 | 2.31-150300.83.1 | x86_64 v | repo-sle-update | glibc-locale | 2.31-150300.74.1 | 2.31-150300.83.1 | x86_64 v | repo-sle-update | glibc-locale-base | 2.31-150300.74.1 | 2.31-150300.83.1 | x86_64 v | grommunio | grommunio-index | 1.0.2.gb782c51-lp155.55.1 | 1.0.2.gb782c51-lp155.58.1 | x86_64 v | grommunio | system-user-grommunio | 7-lp155.3.1 | 7-lp155.4.1 | noarch v | grommunio | systemd-presets-branding-grommunio | 2023.11-lp155.1.1 | 2024.06-lp155.2.1 | noarch

In Journalctl -f (and the gromox-http log) the following error messages have started appearing.

Jun 03 12:00:34 Grommunio uwsgi[1529]: [ERROR] (flask.app) Traceback (most recent call last): Jun 03 12:00:34 Grommunio uwsgi[1529]: File "/usr/lib/python3.6/site-packages/flask/app.py", line 1838, in full_dispatch_request Jun 03 12:00:34 Grommunio uwsgi[1529]: rv = self.dispatch_request() Jun 03 12:00:34 Grommunio uwsgi[1529]: File "/usr/lib/python3.6/site-packages/flask/app.py", line 1824, in dispatch_request Jun 03 12:00:34 Grommunio uwsgi[1529]: return self.view_functions[rule.endpoint](**req.view_args) Jun 03 12:00:34 Grommunio uwsgi[1529]: File "./api/core.py", line 200, in wrapper Jun 03 12:00:34 Grommunio uwsgi[1529]: return call() Jun 03 12:00:34 Grommunio uwsgi[1529]: File "./api/core.py", line 165, in call Jun 03 12:00:34 Grommunio uwsgi[1529]: ret = func(*args, **kwargs) Jun 03 12:00:34 Grommunio uwsgi[1529]: File "./endpoints/system/logs.py", line 35, in getLog Jun 03 12:00:34 Grommunio uwsgi[1529]: return jsonify(data=LogReader.tail(log.get("format", "journald"), log["source"], n, skip, after)) Jun 03 12:00:34 Grommunio uwsgi[1529]: File "/usr/lib/python3.6/site-packages/flask/json/__init__.py", line 351, in jsonify Jun 03 12:00:34 Grommunio uwsgi[1529]: dumps(data, indent=indent, separators=separators) + '\n', Jun 03 12:00:34 Grommunio uwsgi[1529]: File "/usr/lib/python3.6/site-packages/flask/json/__init__.py", line 194, in dumps Jun 03 12:00:34 Grommunio uwsgi[1529]: rv = _json.dumps(obj, **kwargs) Jun 03 12:00:34 Grommunio uwsgi[1529]: File "/usr/lib64/python3.6/json/__init__.py", line 238, in dumps Jun 03 12:00:34 Grommunio uwsgi[1529]: **kw).encode(obj) Jun 03 12:00:34 Grommunio uwsgi[1529]: File "/usr/lib64/python3.6/json/encoder.py", line 199, in encode Jun 03 12:00:34 Grommunio uwsgi[1529]: chunks = self.iterencode(o, _one_shot=True) Jun 03 12:00:34 Grommunio uwsgi[1529]: File "/usr/lib64/python3.6/json/encoder.py", line 257, in iterencode Jun 03 12:00:34 Grommunio uwsgi[1529]: return _iterencode(o, 0) Jun 03 12:00:34 Grommunio uwsgi[1529]: File "/usr/lib/python3.6/site-packages/flask/json/__init__.py", line 81, in default Jun 03 12:00:34 Grommunio uwsgi[1529]: return _json.JSONEncoder.default(self, o) Jun 03 12:00:34 Grommunio uwsgi[1529]: File "/usr/lib64/python3.6/json/encoder.py", line 180, in default Jun 03 12:00:34 Grommunio uwsgi[1529]: o.__class__.__name__) Jun 03 12:00:34 Grommunio uwsgi[1529]: TypeError: Object of type 'bytes' is not JSON serializable Jun 03 12:00:34 Grommunio uwsgi[1529]: [WARNING] (flask.app) GET /api/v1/system/logs/Gromox http?n=100 from xxx.xxx.xxx.xxx -> 500 '{"message":"The server encountered an error while processing the request."}\n'

The above errors were not present until the updates detailed above were installed today.

Mister2

Just done another scan for updates and found the following available (12:20 - 03-06-24)

v | grommunio | grommunio-antispam | 3.8.4-lp155.1.1 | 3.8.4-lp155.1.2 | x86_64 v | grommunio | grommunio-index | 1.0.2.gb782c51-lp155.58.1 | 1.0.2.gb782c51-lp155.58.2 | x86_64 v | grommunio | grommunio-web | 3.8.31.g7d85b5b7-lp155.82.1 | 3.8.31.g7d85b5b7-lp155.82.2 | noarch v | grommunio | gromox | 2.28.37.geff3c17-lp155.42.1 | 2.28.40.g0eb259b-lp155.44.1 | x86_64 v | grommunio | gromox-debuginfo | 2.28.37.geff3c17-lp155.42.1 | 2.28.40.g0eb259b-lp155.44.1 | x86_64 v | grommunio | gromox-debugsource | 2.28.37.geff3c17-lp155.42.1 | 2.28.40.g0eb259b-lp155.44.1 | x86_64 v | grommunio | joe | 4.6-lp155.1.1 | 4.6-lp155.1.2 | x86_64 v | grommunio | libesedb1 | 20240202-lp155.2.1 | 20240202-lp155.2.2 | x86_64 v | grommunio | libolecf1 | 20240212-lp155.1.1 | 20240212-lp155.1.2 | x86_64 v | grommunio | libpff1 | 20231205-lp155.1.1 | 20231205-lp155.1.2 | x86_64 v | grommunio | libsqlite3-0 | 3.45.2-lp155.3.1 | 3.45.2-lp155.3.2 | x86_64 v | grommunio | sqlite3 | 3.45.2-lp155.3.1 | 3.45.2-lp155.3.2 | x86_64 v | grommunio | sqlite3-tcl | 3.45.2-lp155.3.1 | 3.45.2-lp155.3.2 | x86_64

These were post the updates I have already applied this morning in my previous post. This includes the Gromox 2.28.40.g0eb259b-lp155.44.1 | x86_64 that jengelh posted should resolve the issue. However, initially things looked good, but while Mac Mail seems to be running normally again - haven't done much testing yet, IOS 17 Mail client is still unable to connect to Grommunio even after rebooting the Grommunio appliance (error: The Connection to the server failed). I have closed the IOS Mail client and re-set the account credentials - get all 'ticks' so authentication is OK). I am still investigating.

wseifert

Ich kann auch von Android (von zwei Handy's aus getestet) keine eMails mehr versenden, es wird die Empfängeradresse nicht von Grommunio ausgewerter/übernommen. Rückmeldung von Grommunio:

`This is the mail system at host mail.seifert.email.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

               The mail system

<invalid@invalid>: Host or domain name not found. Name service error for
name=invalid type=AAAA: Host not found
`
Fehler ist seit letztem Update vom Samstag.

Andy

Mister2 Gromox 2.28.40.g0eb259b-lp155.44.1 | x86_64

With the aforementioned set of updates, the whole system works perfectly again, but I don't have an Apple system in use.

wseifert

installing newest binaries (grommunio-update upgrade) solves the issue, now sending emails from android works again ...

danisowa

Ok, then i have to wait for the updated ubuntu/debian packages

crpb

danisowa

hum? they should be available: https://download.grommunio.com/community/Debian_12/pool/main/g/gromox/ 2023-06-03 23:05

EDIT: ah, not in ubuntu_22.04 for instance :>

danisowa

yeah still no updates for 22.04 :-(

ttrax

danisowa yeah still no updates for 22.04 :-(

Looks like the support for Ubuntu 22.04 has ended?!

crpb

UH? wow

I guess it has something to do with dependencies as 22.04 is getting old and well 20..

Sad by someone who likes Debian :-)