MichaelH Since yesterday's update, my iPhones with the original MAIL client no longer receive mails. I could not find any errors in the logs. The only thing that currently works is Outlook for IOS, but I don't really want to use it because the data is stored by Microsoft. Today's update has not fixed the error either.
Mister2 MichaelH I found 2 sets of updates today for my appliance (15-04 ISO). First was available by 09:30ish with another update made available sometime before 12:15. The 2nd update contained the fix Gromox 2.28.40.g0eb259b-lp155.44.1 | x86_64 that should have fixed the issue caused by Saturday's update. However, I have found that whilst the fix appears to have resolved my issues with Mac Mail, my iPhones, whilst now syncing OK, have been reporting an Account error since Saturday.
MichaelH hi, have installed both updates. mail01:/etc/zypp/repos.d # zypper se -si | grep grommunio i | grommunio | Schema | 1-lp155.9.1 | x86_64 | grommunio i+ | grommunio-admin-api | Paket | 1.15.7.08bec4c-lp155.99.1 | noarch | grommunio i+ | grommunio-admin-common | Paket | 38.f4553bd-lp155.24.1 | noarch | grommunio i+ | grommunio-admin-web | Paket | 2.9.0.71.c617e07-lp155.89.1 | noarch | grommunio i+ | grommunio-antispam | Paket | 3.8.4-lp155.1.2 | x86_64 | grommunio i+ | grommunio-archive | Paket | 1.3.13.g137.d1b0df1b-lp155.9.2 | x86_64 | grommunio i+ | grommunio-chat | Paket | 9.5.1-lp155.3.1 | x86_64 | grommunio i+ | grommunio-common | Paket | 24.0cedcbe-lp155.38.1 | x86_64 | grommunio i+ | grommunio-cui | Paket | 1.0.270.2b57c48-lp155.70.1 | noarch | grommunio i+ | grommunio-dav | Paket | 1.3.56.78d7a26-lp155.1.1 | noarch | grommunio i+ | grommunio-dbconf | Paket | 1.1.1.da20a46-lp155.16.1 | x86_64 | (Systempakete) i | grommunio-error-pages | Paket | 1.0.10.bb2df37-lp155.17.1 | noarch | (Systempakete) i+ | grommunio-files | Paket | 27.1.9-lp155.3.1 | noarch | grommunio i+ | grommunio-imapsync | Paket | 2.264-lp155.2.1 | noarch | (Systempakete) i+ | grommunio-index | Paket | 1.0.2.gb782c51-lp155.58.2 | x86_64 | grommunio i+ | grommunio-office | Paket | 7.4.1-lp155.6.11 | x86_64 | grommunio i | grommunio-office-fonts | Paket | 7.4.1-lp155.6.11 | noarch | grommunio i+ | grommunio-release | Paket | 2023.11.3-lp155.10.1 | x86_64 | grommunio i+ | grommunio-setup | Paket | 1.1.1.b985a59-lp155.51.1 | noarch | grommunio i+ | grommunio-sync | Paket | 2.0.90.62b136b-lp155.158.1 | noarch | grommunio i+ | grommunio-web | Paket | 3.8.31.g7d85b5b7-lp155.82.2 | noarch | grommunio i+ | gromox | Paket | 2.28.40.g0eb259b-lp155.44.1 | x86_64 | grommunio i+ | gromox-debuginfo | Paket | 2.28.40.g0eb259b-lp155.44.1 | x86_64 | grommunio i+ | gromox-debugsource | Paket | 2.28.40.g0eb259b-lp155.44.1 | x86_64 | grommunio i+ | grub2-theme-grommunio | Paket | 1-lp155.17.2 | noarch | grommunio i+ | jitsi-jibri | Paket | 8.0.115.098b18cd-lp155.1.3 | noarch | grommunio i+ | jitsi-jicofo | Paket | 2.0.7001+1.0.862.gaace8cf-lp155.1.9 | noarch | grommunio i+ | jitsi-jigasi | Paket | 1.1.216.ga2399b9-lp155.1.9 | x86_64 | grommunio i+ | jitsi-meet | Paket | 2.0.6726-lp155.25.44 | noarch | grommunio i+ | jitsi-meet-branding-grommunio | Paket | 2.0.6726-lp155.5.1 | noarch | grommunio i+ | jitsi-meet-prosody-plugins | Paket | 2.0.6726-lp155.25.44 | noarch | grommunio i+ | jitsi-videobridge | Paket | 2.0.6726+2.1.682.g0192d75e-lp155.5.9 | noarch | grommunio i+ | joe | Paket | 4.6-lp155.1.2 | x86_64 | grommunio i | libbfio1 | Paket | 20221025-lp155.4.1 | x86_64 | grommunio i | libesedb1 | Paket | 20240202-lp155.2.2 | x86_64 | grommunio i | libHX32 | Paket | 4.23-lp155.1.1 | x86_64 | grommunio i | libolecf1 | Paket | 20240212-lp155.1.2 | x86_64 | grommunio i | libpff1 | Paket | 20231205-lp155.1.2 | x86_64 | grommunio i | libsqlite3-0 | Paket | 3.45.2-lp155.3.2 | x86_64 | grommunio i | libtinyxml2-9 | Paket | 9.0.0-lp155.3.6 | x86_64 | grommunio i | libvmime-suse6 | Paket | 0.9.2.188-lp155.6.1 | x86_64 | grommunio i | mapi-header-php | Paket | 1.3.23.de481c1-lp155.7.1 | noarch | grommunio i+ | NAME="grommunio" | Produkt | "2023.11.3" | noarch | (Systempakete) i+ | nginx-module-brotli | Paket | 1.0.0rc+g2-lp155.3.1 | x86_64 | grommunio i+ | nginx-module-vts | Paket | 0.2.2-lp155.1.2 | x86_64 | grommunio i+ | patterns-grommunio | Paket | 1-lp155.9.1 | x86_64 | grommunio i | perl-Authen-NTLM | Paket | 1.09-lp155.1.5 | noarch | grommunio i | perl-JSON-WebToken | Paket | 0.10-lp155.1.7 | noarch | grommunio i | php8-redis | Paket | 5.3.7-lp155.1.9 | x86_64 | grommunio i+ | plymouth-theme-grommunio | Paket | 1-lp155.17.2 | noarch | grommunio i | python3-mattermostdriver | Paket | 7.3.2-lp155.14.8 | noarch | grommunio i | python3-openapi-core | Paket | 0.13.7-lp155.7.43 | noarch | grommunio i | python3-pamela | Paket | 1.0.0-lp155.4.8 | noarch | grommunio i | python3-rfc3339-validator | Paket | 0.1.4-lp155.9.9 | noarch | grommunio i | sqlite3 | Paket | 3.45.2-lp155.3.2 | x86_64 | grommunio i | sqlite3-tcl | Paket | 3.45.2-lp155.3.2 | x86_64 | grommunio i | system-user-groarchive | Paket | 2-lp155.8.1 | noarch | grommunio i | system-user-grochat | Paket | 5-lp155.1.1 | noarch | grommunio i | system-user-groffice | Paket | 2-lp155.6.1 | noarch | grommunio i | system-user-grofiles | Paket | 2-lp155.6.1 | noarch | grommunio i | system-user-grommunio | Paket | 7-lp155.4.1 | noarch | grommunio i | system-user-gromox | Paket | 7-lp155.1.1 | noarch | grommunio i+ | systemd-coredump-grommunio | Paket | 1-lp155.3.1 | noarch | (Systempakete) i | systemd-presets-branding-grommunio | Paket | 2024.06-lp155.2.1 | noarch | grommunio but my iphones don't sync mails.
crpb MichaelH I would suggest looking into the logs and maybe increase the loglevel for that user in /etc/grommunio-sync/grommunio-sync.conf.php
MichaelH hi, i see this in the log-file. 04/06/2024 12:33:05 [17966] [ERROR] [ggg@aaa.bb] Please check your logs for this PID and errors like PHP-Fatals or Apache segmentation faults and report your results to the grommunio dev team. 04/06/2024 12:37:36 [17967] [FATAL] [ggg@aaa.bb] Exception: (ProvisioningRequiredException) - Retry after sending a PROVISION command 04/06/2024 12:39:04 [17966] [ WARN] [ggg@aaa.bb] SyncObject->Check(): object from type SyncMail: parameter 'to' contains an invalid email address '���_�'. Address is removed. 04/06/2024 12:39:04 [17966] [ WARN] ggg@aaa.bb] SyncObject->Check(): object from type SyncMail: parameter 'to' contains an invalid email address '���^�'. Address is removed. 04/06/2024 12:39:04 [17966] [ WARN] [ggg@aaa.bb] SyncObject->Check(): object from type SyncMail: parameter 'to' contains an invalid email address ''. Address is removed. 04/06/2024 12:39:04 [17966] [ WARN] [ggg@aaa.bb] SyncObject->Check(): object from type SyncMail: parameter 'to' contains an invalid email address ' I'. Address is removed. 04/06/2024 12:39:04 [17966] [ WARN] [ggg@aaa.bb] SyncObject->Check(): object from type SyncMail: parameter 'to' contains an invalid email address '���_�'. Address is removed. 04/06/2024 12:39:04 [17966] [ WARN] [ggg@aaa.bb] SyncObject->Check(): object from type SyncMail: parameter 'to' contains an invalid email address '���u�'. Address is removed. 04/06/2024 12:39:04 [17966] [ WARN] [ggg@aaa.bb] SyncObject->Check(): object from type SyncMail: parameter 'to' contains an invalid email address '���w�'. Address is removed. 04/06/2024 12:39:05 [17966] [ WARN] [ggg@aaa.bb] SyncObject->Check(): object from type SyncMail: parameter 'to' contains an invalid email address ''. Address is removed. 04/06/2024 12:39:05 [17966] [ WARN] [ggg@aaa.bb] SyncObject->Check(): object from type SyncMail: parameter 'to' contains an invalid email address '��� >'. Address is removed. 04/06/2024 12:39:05 [17966] [ WARN] [ggg@aaa.bb] SyncObject->Check(): object from type SyncMail: parameter 'to' contains an invalid email address '���>'. Address is removed.
eryx I had the same problem with one mail having a strange address shown (as in the logs above). I found the same in the web app, but there I was able to delete the mail and then the sync worked again. Nevertheless still don't know why this happened. But did not happen since then again.
MichaelH Thx to @eryx. This works for me. I also searched the webapp for mails with a defective recipient. After deleting it, it now works again.