• SolvedFixed
  • [SOLVED] Mail delivery issues for POP/IMAP in latest Grommunio releases

ozy Still, I get some sporadic delayed POP/IMAP mail. I'm quite sorry that the mysql stuff didn't resolve all the issues, but it's still better.

YES, IT DIDN'T! πŸ˜₯

ozy As a quick side question, does gromox trigger midb when a mail is received ?

Thats the actual problem i'm guessing but haven't got any response in my ticket for it...
And that other thread you already know about πŸ˜›.

Thats the actual problem i'm guessing but haven't got any response in my ticket for it...
And that other thread you already know about πŸ˜›.

Hmmm... I'm a Grommunio "peasant", I have two community instances, so no access to any fancy tickets or service πŸ™
Would appreciate if you keep me updated. This is bugging me because although I use MAPI & ActiveSync for my devices, I do have a pop retriever which usually is much delayed.

I noticed this problem only recently (didn't have any use for POP/IMAP prior to a few weeks). For how many time did you notice the problem ? Was it always there or has there been a working previous release ?

Thanks ^^

  • crpb replied to this.

    ozy I noticed this problem only recently (didn't have any use for POP/IMAP prior to a few weeks). For how many time did you notice the problem ? Was it always there or has there been a working previous release ?

    I first noticed July slightly but didn't even realize how serious the difference is for an IMAP user at first because i only used my client and only occasionally looked into the web-app.

    And no it wasn't always there..
    I had a smooth ride since ~spring '22 with Claws-Mail and only had a little issue here and there which wasn't serious and was fixed pretty quick IIRC.

    I currently only use it to move server mails in a subfolder because that isn't fun in the webapp with like ~200-1000 mails and as an RSS-Reader πŸ˜›

    I hope someone _/me *squints* at @jengelh _ will get a handle on it rather sooner than later as e.g Ticketsystems and alike are also affected. Some even could use EWS but the main focus for it on this point was Outlook for MAC and other EWS Clients aren't reallly working. (At least i haven't seen one..). Enough of it..

    Fingers crossed, most people should be back from the summer vacation so we can only hope.

      @crpb I created a ticket a while ago and linked some threads from the forum into it.
      But the response time is quite slow.

      crpb most people should be back from the summer vacation

      Some grommunio developer come back this weekend.

      8 days later

      A customer using IMAP told me: Last weekend's "supported update" fixed this.

      But, big question, which code change in grommunio introduced this issue?

      • crpb replied to this.

        well, it is not fixed on my side.
        Rocky Linux 9 - Aarch64 - up to date supported release

        Same here, issue still persists
        Debian 12 - Supported Repo
        gromox 2.30.85.4d271dc-1+2.1 amd64

        @Vincent I am relieved to hear that, that someone else has the issue on x86_64 as well.

        @jengelh can you please comment on this?
        Is there something we can do to help debug it further?

        @WalterH Can you please investigate about the setup of your customer and if he might still have the issue?

          I updated to the latest Cummunity Edition today. Now I also have the problem with the massively delayed IMAP synchronization. :-(

          EDIT:
          Grommunio appliance (SuSE iso) on Proxmox/qemu vm with 16G RAM
          gromox 2.32.0.ge7685dd-lp155.12.1
          grommunio-imapsync 2.264-lp155.1.1

            Joerg grommunio-imapsync

            is a migration tool, have nothing to do with this issue.

              WalterH Thanks Walter for the hint. Is there any other information I can provide to help solve the problem?

              WalterH But, big question, which code change in grommunio introduced this issue?

              The release around june 6th iirc.
              But which codechange exactly.. no idea..

              @crpb do you have the tools to do a bisect?
              Maybe that could tell us, where to look, but I bet it might be extremely difficult now, to build such an old gromox version?

              6 days later

              Please note: if you have IMAP issues with iOS 18, this is an iOS issue.

              6 days later

              Hi together... same problems here... sometimes IMAP messages are show up fast, sometimes after a few minutes and sometimes only if i restart gromox-midb.service and gromox-imap.service.

              Testing if midb_reload_interval=1minutes helps... somehow... The messages are shown after 7min with that.
              But im never realy sure if messages never show up so i double check the mailboxes very often now... puh...

              No SQL Warnings here. "Only" the problematic IMAP communiation.

                morbificagent Last night a new community edition 2.33 was released. Please test if this release solves this issue?

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