• Bug

  • EAS input doesnt update Calendars

andreaslang

andreaslang It's not a grommunio-sync issue, your device behaves like that.

i understand... but its the "stock" calendar app on android samsung devices... (galaxy fold 6).
For sure thats not your problem if it doesnt work correct but there are many many users using it i think. And using Outlook on Android isnt a good way with grommunio too, right?
I was using exchange before and i cant remember having this problem there.
So i dont know if Microsoft build a workaround for that or why it was working with exchange and android.

For sure i can create one account per calendar but that would cost many licenses :-(

        morbificagent
        I created a shared calender in public folders - there you may select "sync to mobile devices" and through the permissions select the users which should have access to this calender

        that you don't need additional license

        rg
        Christian

            externa1

            Thanks for the idea!
            How do you connect the "Public Folder Calendars" to the android devices? Do they pop up when i connect an excahnge account via stock android EAS?

            And isnt the problem there too when using them in that way with the stock android calendar app?

                morbificagent
                it shows up in google calendar app as soon as the sync in the grommunio admin interface is endabled

                rg
                Christian

                  @externa1

                  i have tested it and it doesnt work for me too.
                  The public-folder-calendar is displayed in my EAS profile on my samsung device but using it in the stock calendar app shows the same problem.

                  I have tried to use your google-calendar-app too but it hasnt implemented a own EAS-connection as it uses the already synced calendars from the mobile.
                  So in my case the problematic samsung-eas-implementation and so it doesnt work there too.

                  So at the moment it looks like there isnt a good/working way to use more than one calendar on samsung devices with grommunio. (except of buying many user licenses and create many accounts)

                  Do you have a samsung device or another?

                    morbificagent
                    in general we use apple iphone
                    but i own one android test device, ist a xiaomi redmi note 10 pro (screen shot from was from this)

                    on samsung phones my customers are using the nine app

                    rg
                    Christian

                        externa1

                        ok, so i have tested the nine app alias "OfficeMail Pro". There its working but i get problems with all-day events again as they are shifted like in my last thread:

                        https://community.grommunio.com/d/1819-ganztagestermine-einen-tag-verschoben/42

                        OH MAN.

                        Samsung devices with their stock apps are running into the problem described here, outlook for android cant be used, "OfficeMail Pro" which is the new "Nine-App" has an own EAS-implementation without the problem here, but its an app with subscription and leads me to the old problem of shifted all-day events.

                        Oh man......

                          I think it's really time for Grommunio to cooperate with any client app like emClient (Windows) or "OfficeMail Pro" (Android + iOS) or whatever that has been tested and confirmed to work with Grommunio.

                          The current situation, where it's a gamble whether the applications used will eventually work with Grommunio, is so frustrating.

                          morbificagent

                          morbificagent For sure thats not your problem if it doesnt work correct but there are many many users using it i think. And using Outlook on Android isnt a good way with grommunio too, right?

                          We don't have any numbers regarding the usage, but from the feedback and issues it looks like the most use the stock android EAS and Nine. Having said that, I'm not sure how many have various subfolders of the main calendar.
                          We don't recommend using Outlook app because of data privacy concerns, but at the end of the day it's the user's decision which app to use.

                          morbificagent 19:35 i have created an event "EAS-Test" on Android calendar and hit the sync-button" -> The event doesnt showed up in grommunio-web
                          19:37 i have created an event "TRIGGER" on grommunio-web -> it showes up in grommunio-web and the "EAS-Test" too

                          So, you waited about 2 minutes before "triggering"? What is the max amount of time you've waited for the appointment in the 'Alex' calendar to appear?
                          I've just tested this on two of my android devices (android 11 and android 14), both with stock apps and after about two minutes an appointment created in a subfolder of the main calendar appeared in grommunio-web without forcing or triggering a sync.

                                  andreaslang

                                  andreaslang So, you waited about 2 minutes before "triggering"? What is the max amount of time you've waited for the appointment in the 'Alex' calendar to appear?

                                  2 days... i thought it would be arrive after some time. but it doesnt. Then i was searching for a workaround (restarting services and such things) but i couldnt find something that helped. Even a serverrestart dont helped. Only creating these "trigger-events" let the events appear.

                                  andreaslang I've just tested this on two of my android devices

                                  Are these devices samsung phones? Looked like the xiaomi from @externa1 doesnt have this problem...

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