EAS input doesnt update Calendars

morbificagent · 2024-10-31T09:53:08+00:00

Hi together, grommunio-sync-2.0.130.fa3fdd2 solved a big problem for me as all-day events werent synced properly before. So i was very happy that this was f...

externa1

morbificagent
in general we use apple iphone
but i own one android test device, ist a xiaomi redmi note 10 pro (screen shot from was from this)

on samsung phones my customers are using the nine app

rg
Christian

morbificagent

externa1

ok, so i have tested the nine app alias "OfficeMail Pro". There its working but i get problems with all-day events again as they are shifted like in my last thread:

https://community.grommunio.com/d/1819-ganztagestermine-einen-tag-verschoben/42

OH MAN.

Samsung devices with their stock apps are running into the problem described here, outlook for android cant be used, "OfficeMail Pro" which is the new "Nine-App" has an own EAS-implementation without the problem here, but its an app with subscription and leads me to the old problem of shifted all-day events.

Oh man......

morbificagent

I think it's really time for Grommunio to cooperate with any client app like emClient (Windows) or "OfficeMail Pro" (Android + iOS) or whatever that has been tested and confirmed to work with Grommunio.

The current situation, where it's a gamble whether the applications used will eventually work with Grommunio, is so frustrating.

andreaslang

morbificagent

morbificagent For sure thats not your problem if it doesnt work correct but there are many many users using it i think. And using Outlook on Android isnt a good way with grommunio too, right?

We don't have any numbers regarding the usage, but from the feedback and issues it looks like the most use the stock android EAS and Nine. Having said that, I'm not sure how many have various subfolders of the main calendar.
We don't recommend using Outlook app because of data privacy concerns, but at the end of the day it's the user's decision which app to use.

morbificagent 19:35 i have created an event "EAS-Test" on Android calendar and hit the sync-button" -> The event doesnt showed up in grommunio-web
19:37 i have created an event "TRIGGER" on grommunio-web -> it showes up in grommunio-web and the "EAS-Test" too

So, you waited about 2 minutes before "triggering"? What is the max amount of time you've waited for the appointment in the 'Alex' calendar to appear?
I've just tested this on two of my android devices (android 11 and android 14), both with stock apps and after about two minutes an appointment created in a subfolder of the main calendar appeared in grommunio-web without forcing or triggering a sync.

morbificagent

andreaslang

andreaslang So, you waited about 2 minutes before "triggering"? What is the max amount of time you've waited for the appointment in the 'Alex' calendar to appear?

2 days... i thought it would be arrive after some time. but it doesnt. Then i was searching for a workaround (restarting services and such things) but i couldnt find something that helped. Even a serverrestart dont helped. Only creating these "trigger-events" let the events appear.

andreaslang I've just tested this on two of my android devices

Are these devices samsung phones? Looked like the xiaomi from @externa1 doesnt have this problem...

andreaslang

morbificagent

morbificagent Are these devices samsung phones? Looked like the xiaomi from @externa1 doesnt have this problem...

Yes, the android 14 one is Samsung Galaxy S23.

morbificagent

andreaslang

hm... dont understand why its different on my device... its Samsung and Android 14 too

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