Outlook problem.

bunker · 2022-12-23T15:25:17+00:00

Hi, Since the last update from zypper up. All outlook cannot connect anynore!. Am I the only one?

bunker

20:00 Central Europe time means 2pm America eastern time, it's now 5:16pm My time.

I ran zypper up. And Still can't connect. Am I supposed to do something with the oxdisco?
If so What should I do ?

Thank you to on touch. I appreciate !

zypper up
Retrieving repository 'grommunio' metadata ...............................[done]
Building repository 'grommunio' cache ....................................[done]
Retrieving repository 'update' metadata ..................................[done]
Building repository 'update' cache .......................................[done]
Loading repository data...
Reading installed packages...

The following 4 packages are going to be upgraded:
grommunio-dav gromox gromox-debuginfo gromox-debugsource

4 packages to upgrade.
Overall download size: 14.5 MiB. Already cached: 0 B. After the operation, 1.7
KiB will be freed.
Continue? [y/n/v/...? shows all options] (y):
Retrieving package grommunio-dav-1.1.32.71acf2d-lp153.1.1.noarch
(1/4), 734.8 KiB ( 3.5 MiB unpacked)
Retrieving: grommunio-dav-1.1.32.71acf2d-lp153.1.1.noarch.rpm[done (78.0 KiB/s)]
Retrieving package gromox-1.37.62.17a8e9f-lp153.35.1.x86_64
(2/4), 1.8 MiB ( 6.9 MiB unpacked)
Retrieving: gromox-1.37.62.17a8e9f-lp153.35.1.x86_64.rpm ...[done (152.9 KiB/s)]
Retrieving package gromox-debugsource-1.37.62.17a8e9f-lp153.35.1.x86_64
(3/4), 962.7 KiB ( 6.7 MiB unpacked)
Retrieving: gromox-debugsource-1.37.62.17a8e9f-lp153.35.1.x86_64.rpm .....[done]
Retrieving package gromox-debuginfo-1.37.62.17a8e9f-lp153.35.1.x86_64
(4/4), 11.1 MiB ( 46.3 MiB unpacked)
Retrieving: gromox-debuginfo-1.37.62.17a8e9f-lp153.35.1.x86_6[done (31.2 KiB/s)]

Checking for file conflicts: .............................................[done]
(1/4) Installing: grommunio-dav-1.1.32.71acf2d-lp153.1.1.noarch ..........[done]
(2/4) Installing: gromox-1.37.62.17a8e9f-lp153.35.1.x86_64 ...............[done]
(3/4) Installing: gromox-debugsource-1.37.62.17a8e9f-lp153.35.1.x86_64 ...[done]
(4/4) Installing: gromox-debuginfo-1.37.62.17a8e9f-lp153.35.1.x86_64 .....[done]

mwilliams

Please check:

if your gromox-http service is active: systemctl --failed or systemctl status gromox-http
if you can run your autodiscover accordingly with a user: PASS='MYPASSWORD' gromox-dscli -e myuser@mydomain.com

bunker

1-
systemctl status gromox-http
● gromox-http.service - Gromox HTTP service
Loaded: loaded (/usr/lib/systemd/system/gromox-http.service; enabled; vendor preset: disabled)
Active: active (running) since Fri 2022-12-23 23:12:00 EST; 9h ago
Docs: man:http(8gx)
Main PID: 1681 (http)
Tasks: 92 (limit: 7050)
CGroup: /system.slice/gromox-http.service
└─1681 /usr/libexec/gromox/http

Dec 23 23:12:00 mail4 http[1681]: exmdb_provider: listen address is [::1]:5000
Dec 23 23:12:00 mail4 http[1681]: system: defaulting to implicit access ACL containing ::1.
Dec 23 23:12:00 mail4 http[1681]: ldap_adaptor: default host <ldapi:///>, base <>, #conn=8, mailattr=mail
Dec 23 23:12:00 mail4 http[1681]: mysql_adaptor: Current schema n111 is recent.
Dec 23 23:12:00 mail4 http[1681]: authmgr: auth_backend_selection=always_mysql/always_ldap is obsolete; switching to =externid
Dec 23 23:12:00 mail4 http[1681]: timer_agent: timer address is [::1]:6666
Dec 23 23:12:00 mail4 http[1681]: mod_rewrite: defaulting to built-in rule list
Dec 23 23:12:00 mail4 http[1681]: mod_fastcgi: defaulting to built-in list of handled paths
Dec 23 23:12:00 mail4 http[1681]: mod_cache: defaulting to built-in list of handled paths
Dec 23 23:12:00 mail4 http[1681]: system: HTTP daemon is now running

This version was not built with DNS SRV analysis.

Request body:
<?xml version="1.0" encoding="UTF-8"?>
<Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/requestschema/2006">
<Request>
<EMailAddress>jon@domainX.com</EMailAddress>
<AcceptableResponseSchema>http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a</AcceptableResponseSchema>
</Request>
</Autodiscover>

Trying x.x.x.x:443...
Connected to autodiscover.domainX.com (x.x.x.x) port 443 (#0)
ALPN, offering h2
ALPN, offering http/1.1
SSL connection using TLSv1.3 / TLS_AES_256_GCM_SHA384
ALPN, server accepted to use h2
Server certificate:
subject: CN=*.domainX.com
start date: Jul 26 00:00:00 2022 GMT
expire date: Aug 26 23:59:59 2023 GMT
issuer: C=GB; ST=Greater Manchester; L=Salford; O=Sectigo Limited; CN=Sectigo RSA Domain Validation Secure Server CA
SSL certificate verify result: self signed certificate in certificate chain (19), continuing anyway.
Using HTTP2, server supports multi-use
Connection state changed (HTTP/2 confirmed)
Copying HTTP/2 data in stream buffer to connection buffer after upgrade: len=0
Server auth using Basic with user 'jon@domainX.com'
Using Stream ID: 1 (easy handle 0x559af6b3c0b0)

POST /Autodiscover/Autodiscover.xml HTTP/2
Host: autodiscover.domainX.com
Authorization: Basic amVhbkBhbWVyaWNtZWRpYS5jb206bW9LYXowOXN4PyEh
User-Agent: Microsoft Office/16
Accept: /
Content-Type: text/xml
Content-Length: 385

We are completely uploaded and fine
old SSL session ID is stale, removing
Connection state changed (MAX_CONCURRENT_STREAMS == 128)!
< HTTP/2 200
< content-type: text/xml
< content-length: 3910
< content-security-policy: default-src 'self' data:; frame-src * blob:; connect-src * data:; font-src * data:; img-src * data: blob:; script-src 'self' 'unsafe-inline' 'unsafe-eval'; style-src 'self' 'unsafe-inline'; object-src 'self'; base-uri 'self';
< permissions-policy: geolocation=(self),midi=(),sync-xhr=(),microphone=(self),camera=(self),magnetometer=(),gyroscope=(),fullscreen=(self),payment=(),autoplay=()
< strict-transport-security: max-age=15552000; includeSubDomains; preload
< x-content-type-options: nosniff
< x-frame-options: SAMEORIGIN
< x-permitted-cross-domain-policies: none
< x-robots-tag: none
< x-xss-protection: 1; mode=block
< referrer-policy: no-referrer
<
Connection #0 to host autodiscover.domainX.com left intact
Response body:
<?xml version="1.0" encoding="UTF-8"?><Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006"><Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a"><User><AutoDiscoverSMTPAddress>jon@domainX.com</AutoDiscoverSMTPAddress><DisplayName>jon Binette</DisplayName><LegacyDN>/O='I632BD225'/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=0300000002000000-jon</LegacyDN><DeploymentId>6A65616E-4061-6D65-7269-636D02000000</DeploymentId></User><Account><AccountType>email</AccountType><Action>settings</Action><MicrosoftOnline>False</MicrosoftOnline><ConsumerMailbox>False</ConsumerMailbox><Protocol><OOFUrl>https://mail4.domainX.com/EWS/Exchange.asmx</OOFUrl><OABUrl>https://mail4.domainX.com/OAB/</OABUrl><Type>EXHTTP</Type><Server>mail4.domainX.com</Server><SSL>On</SSL><CertPrincipalName>None</CertPrincipalName><AuthPackage>basic</AuthPackage><ServerExclusiveConnect>on</ServerExclusiveConnect><ASUrl>https://mail4.domainX.com/EWS/Exchange.asmx</ASUrl><EwsUrl>https://mail4.domainX.com/EWS/Exchange.asmx</EwsUrl><EmwsUrl>https://mail4.domainX.com/EWS/Exchange.asmx</EmwsUrl><EcpUrl>https://mail4.domainX.com/EWS/</EcpUrl><EcpUrl-photo>thumbnail.php</EcpUrl-photo></Protocol><Protocol Type="mapiHttp" Version="1"><MailStore><InternalUrl>https://mail4.domainX.com/mapi/emsmdb/?MailboxId=6A65616E-4061-6D65-7269-636D02000000@mail4.domainX.com</InternalUrl><ExternalUrl>https://mail4.domainX.com/mapi/emsmdb/?MailboxId=6A65616E-4061-6D65-7269-636D02000000@mail4.domainX.com</ExternalUrl></MailStore><AddressBook><InternalUrl>https://mail4.domainX.com/mapi/nspi/?MailboxId=6A65616E-4061-6D65-7269-636D02000000@mail4.domainX.com</InternalUrl><ExternalUrl>https://mail4.domainX.com/mapi/nspi/?MailboxId=6A65616E-4061-6D65-7269-636D02000000@mail4.domainX.com</ExternalUrl></AddressBook></Protocol><Protocol><Type>EXCH</Type><Server>6A65616E-4061-6D65-7269-636D02000000@mail4.domainX.com</Server><ServerVersion>73C0834F</ServerVersion><ServerDN>/o='i632bd225'/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=6A65616E-4061-6D65-7269-636D02000000@mail4.domainX.com</ServerDN><MdbDN>/o='i632bd225'/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=6A65616E-4061-6D65-7269-636D02000000@mail4.domainX.com/cn=Microsoft Private MDB</MdbDN><AuthPackage>anonymous</AuthPackage><ServerExclusiveConnect>off</ServerExclusiveConnect><OOFUrl>https://mail4.domainX.com/EWS/Exchange.asmx</OOFUrl><OABUrl>https://mail4.domainX.com/OAB/</OABUrl><PublicFolderServer>mail4.domainX.com</PublicFolderServer><ASUrl>https://mail4.domainX.com/EWS/Exchange.asmx</ASUrl><EwsUrl>https://mail4.domainX.com/EWS/Exchange.asmx</EwsUrl><EmwsUrl>https://mail4.domainX.com/EWS/Exchange.asmx</EmwsUrl><EcpUrl>https://mail4.domainX.com/EWS/</EcpUrl><EcpUrl-photo>thumbnail.php</EcpUrl-photo></Protocol><Protocol><Type>EXPR</Type><Server>mail4.domainX.com</Server><SSL>On</SSL><CertPrincipalName>None</CertPrincipalName><AuthPackage>basic</AuthPackage><ServerExclusiveConnect>on</ServerExclusiveConnect><OOFUrl>https://mail4.domainX.com/EWS/Exchange.asmx</OOFUrl><OABUrl>https://mail4.domainX.com/OAB/</OABUrl></Protocol><AlternativeMailbox><Type>Delegate</Type><DisplayName>Ivan Binette</DisplayName><SmtpAddress>ivan@domainX.com</SmtpAddress><OwnerSmtpAddress>ivan@domainX.com</OwnerSmtpAddress></AlternativeMailbox><AlternativeMailbox><Type>Delegate</Type><DisplayName>Manon Binette</DisplayName><SmtpAddress>mb@domainX.com</SmtpAddress><OwnerSmtpAddress>mb@domainX.com</OwnerSmtpAddress></AlternativeMailbox><PublicFolderInformation><SmtpAddress>public.folder.root@domainX.com</SmtpAddress></PublicFolderInformation></Account></Response></Autodiscover>
Response has validated

I don't understand. Am I the only guy having this issue? To me it's kind a major problem when almost all users are setup with outlook and now disconnected.

Thank you again guys. I hope we can fixe the issue shortly?

mwilliams

For comparison, could you check the response with the parameter

http_old_php_handler=1 in /etc/gromox/http.cfg, after that systemctl restart gromox-http?

My guess: Was a server object created manually via grommunio Admin? If so, does the extname value match with the correct mail server hostname? oxdisco (new autodiscover module) checks the value of the server assigned to the user and outputs it as AutoDiscover endpoint. If no server is created, it automatically takes the hostname of the system.

dougi

Could you check the response with the parameter

http_old_php_handler=1 in /etc/gromox/http.cfg, after that systemctl restart gromox-http

mwilliams Works with Outlook 2016

bunker

I'm sure I never created server object manually via grommunio Admin.

But that fixed the problem. All outlook can connect back to the server now.

Is it a perpetual fixed?

Thank mwilliams.

I 'm available if I can help.

mwilliams

bunker

From your response I don't understand exactly what you did - Did you create the server object or did you set http_old_php_handler?

bunker

Sorry to be unclear. I did not create server object. I just set the http_old_php_handler..

Should I stay like this or There will be something else to correct so I can go with flow?

Since same updates, I realized that the selflearning script for rsamd also stop to work at the same time. /usr/sbin/grommunio-spam-run.sh

/usr/sbin/grommunio-spam-run.sh: line 34: /usr/libexec/gromox/delmsg: No such file or directory

Is this also in the preparation of the big upgrade? It's not clear about this upgrade..

high

dougi

not work for me...

WalterH

https://community.grommunio.com/d/636-problem-nach-update