EAS Warning "could not access advised store store" in Log

weini

Since around 28.2., I´m getting these warnings in my grommunio-sync logs:

09/03/2023 21:14:17 [3218567] [ WARN] [user@domain.tld] Grommunio->checkAdvisedSinkStores(): could not access advised store store 'Resource id #36' - failed with code 0x000004B9

Warnings appear for all of my EAS users and repeat approx. once in an hour.
How can I futher track down what Resource id #36 is?

andreaslang

Hi,

if you don't have multiple stores connected to your account, then Resource id #36 is your own store.

There's a caching in gromox for the "OBJECT_TREE" structure and when it expires grommunio-sync has to reconnect. Its default value is 1 hour. A higher possible value is 1 day (add user_cache_interval=1day to /etc/gromox/zcore.cfg).

grommunio-sync checks if the connection to zcore is still available in order to prevent the mobile devices from resyncing unnecessarily.

Check user_cache_interval in zcore for more information.

weini

andreaslang if you don't have multiple stores connected to your account, then Resource id #36 is your own store.

I don´t think that it is the primary user store as I´m getting this message for 4 user accounts and it is always referring to #36. Sorry, you had no chance to "guess" this as I provided just 1 line of my log.

I use public folders also in EAS, so #36 could be the public store. But I also have granted access to 2 folders from one user to the 4 other users that are showing up in the log.
Is there a way to get the ID of a store via the CLI tools of from the mysql tables?

I added the zcore.cfg setting as you suggested. This should limit the warning at least to only show up once in a day.

andreaslang

Hi,

#36 is just an arbitrary counter which PHP uses to identify a resource. It has no connection whatsoever with gromox' store ids. In one request it might be the private store, in another request of the same user it might be the public store. If you really want to find out which store it is, you'll have to add log output to gromunio-sync when a store is opened and then compare the resource id when a store is opened to the one in the warn log entry.

weini

Understood, thanks!

I added user_cache_interval=1day to /etc/gromox/zcore.cfg and did a systemctl reload gromox-zcore.service, but the warnings are still showing up each hour. Using "restart" did the trick, warnings are now logged just once a day.
Will now restart gromox-zcore and see if that does the trick.

But most important, I understood that this is no issue I need to worry about.