Grommunio 2025.1.2 Webmail is extremly slow

gbailey · 2025-04-24T11:54:18+00:00

Hy, i have Grommunio Appliance installed, and since 1 Month, or with 30 Clients, the Webclient is very slow. The Appliance run on Proxmox as KVM with 30GB R...

WalterH

Do you see any related messages in /var/log/php-fpm.log?

gbailey

@WalterH

in the logs is this

[01-May-2025 14:55:00] WARNING: [pool grommunio-sync-pool] child 2330 exited on signal 15 (SIGTERM) after 4040.103416 seconds from start
[01-May-2025 14:55:00] NOTICE: [pool grommunio-sync-pool] child 14824 started
[01-May-2025 15:00:20] WARNING: [pool grommunio-sync-pool] child 23551, script '/usr/share/grommunio-sync/index.php' (request: "POST /Microsoft-Server-ActiveSync?User=gr@s7-immo.com&DeviceId=6EF9FKQLJ14FR573836J9PQG0O&DeviceType=iPhone&Cmd=Ping") execution timed out (3682.874124 sec), terminating
[01-May-2025 15:00:20] WARNING: [pool grommunio-sync-pool] child 23551 exited on signal 15 (SIGTERM) after 7861.267406 seconds from start
[01-May-2025 15:00:20] NOTICE: [pool grommunio-sync-pool] child 15808 started
[01-May-2025 15:11:00] WARNING: [pool grommunio-sync-pool] child 4517, script '/usr/share/grommunio-sync/index.php' (request: "POST /Microsoft-Server-ActiveSync?User=gr@s7-immo.com&DeviceId=6EF9FKQLJ14FR573836J9PQG0O&DeviceType=iPhone&Cmd=Ping") execution timed out (3699.363375 sec), terminating
[01-May-2025 15:11:00] WARNING: [pool grommunio-sync-pool] child 4517 exited on signal 15 (SIGTERM) after 4300.041755 seconds from start
[01-May-2025 15:11:00] NOTICE: [pool grommunio-sync-pool] child 17766 started
[01-May-2025 15:15:40] WARNING: [pool grommunio-sync-pool] child 31273, script '/usr/share/grommunio-sync/index.php' (request: "POST /Microsoft-Server-ActiveSync?User=gr@s7-immo.com&DeviceId=6EF9FKQLJ14FR573836J9PQG0O&DeviceType=iPhone&Cmd=Ping") execution timed out (3681.914390 sec), terminating
[01-May-2025 15:15:40] WARNING: [pool grommunio-sync-pool] child 31273 exited on signal 15 (SIGTERM) after 6280.158167 seconds from start
[01-May-2025 15:15:40] NOTICE: [pool grommunio-sync-pool] child 18619 started
[01-May-2025 15:17:00] WARNING: [pool grommunio-sync-pool] child 29289, script '/usr/share/grommunio-sync/index.php' (request: "POST /Microsoft-Server-ActiveSync?User=gr@s7-immo.com&DeviceId=6EF9FKQLJ14FR573836J9PQG0O&DeviceType=iPhone&Cmd=Ping") execution timed out (3687.884210 sec), terminating
[01-May-2025 15:17:00] WARNING: [pool grommunio-sync-pool] child 29289 exited on signal 15 (SIGTERM) after 7016.432348 seconds from start
[01-May-2025 15:17:00] NOTICE: [pool grommunio-sync-pool] child 18894 started
[01-May-2025 15:27:40] WARNING: [pool grommunio-sync-pool] child 31549, script '/usr/share/grommunio-sync/index.php' (request: "POST /Microsoft-Server-ActiveSync?User=gr@s7-immo.com&DeviceId=6EF9FKQLJ14FR573836J9PQG0O&DeviceType=iPhone&Cmd=Ping") execution timed out (3692.060208 sec), terminating
[01-May-2025 15:27:40] WARNING: [pool grommunio-sync-pool] child 31549 exited on signal 15 (SIGTERM) after 6920.174720 seconds from start
[01-May-2025 15:27:40] NOTICE: [pool grommunio-sync-pool] child 20793 started
[01-May-2025 15:38:20] WARNING: [pool grommunio-sync-pool] child 3252, script '/usr/share/grommunio-sync/index.php' (request: "POST /Microsoft-Server-ActiveSync?User=gr@s7-immo.com&DeviceId=6EF9FKQLJ14FR573836J9PQG0O&DeviceType=iPhone&Cmd=Ping") execution timed out (3696.812752 sec), terminating
[01-May-2025 15:38:20] WARNING: [pool grommunio-sync-pool] child 3252 exited on signal 15 (SIGTERM) after 6360.158488 seconds from start
[01-May-2025 15:38:20] NOTICE: [pool grommunio-sync-pool] child 22749 started
[01-May-2025 15:47:40] WARNING: [pool grommunio-sync-pool] child 12701, script '/usr/share/grommunio-sync/index.php' (request: "POST /Microsoft-Server-ActiveSync?User=gr@s7-immo.com&DeviceId=6EF9FKQLJ14FR573836J9PQG0O&DeviceType=iPhone&Cmd=Ping") execution timed out (3684.883696 sec), terminating
[01-May-2025 15:47:40] WARNING: [pool grommunio-sync-pool] child 12701 exited on signal 15 (SIGTERM) after 3840.095161 seconds from start
[01-May-2025 15:47:40] NOTICE: [pool grommunio-sync-pool] child 24446 started
[01-May-2025 15:57:00] WARNING: [pool grommunio-sync-pool] child 9563, script '/usr/share/grommunio-sync/index.php' (request: "POST /Microsoft-Server-ActiveSync?User=gr@s7-immo.com&DeviceId=6EF9FKQLJ14FR573836J9PQG0O&DeviceType=iPhone&Cmd=Ping") execution timed out (3672.786758 sec), terminating
[01-May-2025 15:57:00] WARNING: [pool grommunio-sync-pool] child 9563 exited on signal 15 (SIGTERM) after 5422.467162 seconds from start
[01-May-2025 15:57:00] NOTICE: [pool grommunio-sync-pool] child 26150 started
[01-May-2025 16:02:01] WARNING: [pool grommunio-web-pool] child 1782 said into stderr: "NOTICE: PHP message: PHP Fatal error:  Uncaught Error: Undefined constant "LOGLEVEL_DEBUG" in /etc/grommunio-web/config.php:160"
[01-May-2025 16:02:01] WARNING: [pool grommunio-web-pool] child 1782 said into stderr: "Stack trace:"
[01-May-2025 16:02:01] WARNING: [pool grommunio-web-pool] child 1782 said into stderr: "#0 {main}"
[01-May-2025 16:02:01] WARNING: [pool grommunio-web-pool] child 1782 said into stderr: "  thrown in /etc/grommunio-web/config.php on line 160"
[01-May-2025 16:06:20] WARNING: [pool grommunio-sync-pool] child 4523, script '/usr/share/grommunio-sync/index.php' (request: "POST /Microsoft-Server-ActiveSync?User=gr@s7-immo.com&DeviceId=6EF9FKQLJ14FR573836J9PQG0O&DeviceType=iPhone&Cmd=Ping") execution timed out (3660.885483 sec), terminating
[01-May-2025 16:06:20] WARNING: [pool grommunio-sync-pool] child 4523 exited on signal 15 (SIGTERM) after 7619.129131 seconds from start
[01-May-2025 16:06:20] NOTICE: [pool grommunio-sync-pool] child 28042 started
[01-May-2025 16:17:00] WARNING: [pool grommunio-sync-pool] child 5955, script '/usr/share/grommunio-sync/index.php' (request: "POST /Microsoft-Server-ActiveSync?User=gr@s7-immo.com&DeviceId=6EF9FKQLJ14FR573836J9PQG0O&DeviceType=iPhone&Cmd=Ping") execution timed out (3680.089546 sec), terminating
[01-May-2025 16:17:00] WARNING: [pool grommunio-sync-pool] child 5955 exited on signal 15 (SIGTERM) after 7809.690670 seconds from start
[01-May-2025 16:17:00] NOTICE: [pool grommunio-sync-pool] child 29972 started
[01-May-2025 16:21:00] WARNING: [pool grommunio-sync-pool] child 5968, script '/usr/share/grommunio-sync/index.php' (request: "POST /Microsoft-Server-ActiveSync?User=gr@s7-immo.com&DeviceId=6EF9FKQLJ14FR573836J9PQG0O&DeviceType=iPhone&Cmd=Ping") execution timed out (3693.580153 sec), terminating
[01-May-2025 16:21:00] WARNING: [pool grommunio-sync-pool] child 5968 exited on signal 15 (SIGTERM) after 8045.695465 seconds from start
[01-May-2025 16:21:00] NOTICE: [pool grommunio-sync-pool] child 30731 started
[01-May-2025 16:27:40] WARNING: [pool grommunio-sync-pool] child 3134, script '/usr/share/grommunio-sync/index.php' (request: "POST /Microsoft-Server-ActiveSync?User=gr@s7-immo.com&DeviceId=6EF9FKQLJ14FR573836J9PQG0O&DeviceType=iPhone&Cmd=Ping") execution timed out (3667.604695 sec), terminating
[01-May-2025 16:27:40] WARNING: [pool grommunio-sync-pool] child 3134 exited on signal 15 (SIGTERM) after 9360.243031 seconds from start
[01-May-2025 16:27:40] NOTICE: [pool grommunio-sync-pool] child 31918 started
[01-May-2025 16:28:20] WARNING: [pool grommunio-sync-pool] child 9868, script '/usr/share/grommunio-sync/index.php' (request: "POST /Microsoft-Server-ActiveSync?User=gr@s7-immo.com&DeviceId=6EF9FKQLJ14FR573836J9PQG0O&DeviceType=iPhone&Cmd=Ping") execution timed out (3665.016086 sec), terminating
[01-May-2025 16:28:20] WARNING: [pool grommunio-sync-pool] child 9573, script '/usr/share/grommunio-sync/index.php' (request: "POST /Microsoft-Server-ActiveSync?User=gr@s7-immo.com&DeviceId=6EF9FKQLJ14FR573836J9PQG0O&DeviceType=iPhone&Cmd=Ping") execution timed out (3696.199750 sec), terminating
[01-May-2025 16:28:20] WARNING: [pool grommunio-sync-pool] child 9573 exited on signal 15 (SIGTERM) after 7300.517127 seconds from start
[01-May-2025 16:28:20] NOTICE: [pool grommunio-sync-pool] child 32041 started
[01-May-2025 16:28:20] WARNING: [pool grommunio-sync-pool] child 9868 exited on signal 15 (SIGTERM) after 7200.191241 seconds from start
[01-May-2025 16:28:20] NOTICE: [pool grommunio-sync-pool] child 32042 started
[01-May-2025 16:39:00] WARNING: [pool grommunio-sync-pool] child 5022, script '/usr/share/grommunio-sync/index.php' (request: "POST /Microsoft-Server-ActiveSync?User=gr@s7-immo.com&DeviceId=6EF9FKQLJ14FR573836J9PQG0O&DeviceType=iPhone&Cmd=Ping") execution timed out (3683.738772 sec), terminating
[01-May-2025 16:39:00] WARNING: [pool grommunio-sync-pool] child 5022 exited on signal 15 (SIGTERM) after 9440.247684 seconds from start
[01-May-2025 16:39:00] NOTICE: [pool grommunio-sync-pool] child 2013 started
[01-May-2025 16:49:00] WARNING: [pool grommunio-sync-pool] child 3009, script '/usr/share/grommunio-sync/index.php' (request: "POST /Microsoft-Server-ActiveSync?User=gr@s7-immo.com&DeviceId=6EF9FKQLJ14FR573836J9PQG0O&DeviceType=iPhone&Cmd=Ping") execution timed out (3678.356038 sec), terminating
[01-May-2025 16:49:00] WARNING: [pool grommunio-sync-pool] child 3009 exited on signal 15 (SIGTERM) after 10680.275165 seconds from start
[01-May-2025 16:49:00] NOTICE: [pool grommunio-sync-pool] child 3875 started
[01-May-2025 16:58:20] WARNING: [pool grommunio-sync-pool] child 8201, script '/usr/share/grommunio-sync/index.php' (request: "POST /Microsoft-Server-ActiveSync?User=gr@s7-immo.com&DeviceId=6EF9FKQLJ14FR573836J9PQG0O&DeviceType=iPhone&Cmd=Ping") execution timed out (3666.510732 sec), terminating
[01-May-2025 16:58:20] WARNING: [pool grommunio-sync-pool] child 8201 exited on signal 15 (SIGTERM) after 9560.250705 seconds from start
[01-May-2025 16:58:20] NOTICE: [pool grommunio-sync-pool] child 5557 started
[01-May-2025 17:02:26] WARNING: [pool grommunio-sync-pool] child 1907 said into stderr: "NOTICE: PHP message: PHP Fatal error:  Uncaught TypeError: mapi_stream_setsize(): Argument #1 ($stream) must be of type resource, bool given in /usr/share/grommunio-sync/lib/grommunio/grommunio.php:1997"
[01-May-2025 17:02:26] WARNING: [pool grommunio-sync-pool] child 1907 said into stderr: "Stack trace:"
[01-May-2025 17:02:26] WARNING: [pool grommunio-sync-pool] child 1907 said into stderr: "#0 /usr/share/grommunio-sync/lib/grommunio/grommunio.php(1997): mapi_stream_setsize()"
[01-May-2025 17:02:26] WARNING: [pool grommunio-sync-pool] child 1907 said into stderr: "#1 /usr/share/grommunio-sync/lib/grommunio/grommunio.php(1721): Grommunio->setStateMessage()"
[01-May-2025 17:02:26] WARNING: [pool grommunio-sync-pool] child 1907 said into stderr: "#2 /usr/share/grommunio-sync/lib/core/statemanager.php(130): Grommunio->SetState()"
[01-May-2025 17:02:26] WARNING: [pool grommunio-sync-pool] child 1907 said into stderr: "#3 /usr/share/grommunio-sync/lib/core/synccollections.php(235): StateManager->SetSynchedFolderState()"
[01-May-2025 17:02:26] WARNING: [pool grommunio-sync-pool] child 1907 said into stderr: "#4 /usr/share/grommunio-sync/lib/request/ping.php(146): SyncCollections->SaveCollection()"
[01-May-2025 17:02:26] WARNING: [pool grommunio-sync-pool] child 1907 said into stderr: "#5 /usr/share/grommunio-sync/lib/request/requestprocessor.php(94): Ping->Handle()"
[01-May-2025 17:02:26] WARNING: [pool grommunio-sync-pool] child 1907 said into stderr: "#6 /usr/share/grommunio-sync/index.php(114): RequestProcessor::HandleRequest()"
[01-May-2025 17:02:26] WARNING: [pool grommunio-sync-pool] child 1907 said into stderr: "#7 {main}"
[01-May-2025 17:02:26] WARNING: [pool grommunio-sync-pool] child 1907 said into stderr: "  thrown in /usr/share/grommunio-sync/lib/grommunio/grommunio.php on line 1997"
[01-May-2025 17:08:20] WARNING: [pool grommunio-sync-pool] child 26150, script '/usr/share/grommunio-sync/index.php' (request: "POST /Microsoft-Server-ActiveSync?User=gr@s7-immo.com&DeviceId=6EF9FKQLJ14FR573836J9PQG0O&DeviceType=iPhone&Cmd=Ping") execution timed out (3694.473960 sec), terminating
[01-May-2025 17:08:20] WARNING: [pool grommunio-sync-pool] child 26150 exited on signal 15 (SIGTERM) after 4280.113921 seconds from start
[01-May-2025 17:08:20] NOTICE: [pool grommunio-sync-pool] child 7432 started
[01-May-2025 17:17:00] WARNING: [pool grommunio-sync-pool] child 20793, script '/usr/share/grommunio-sync/index.php' (request: "POST /Microsoft-Server-ActiveSync?User=gr@s7-immo.com&DeviceId=6EF9FKQLJ14FR573836J9PQG0O&DeviceType=iPhone&Cmd=Ping") execution timed out (3676.839108 sec), terminating
[01-May-2025 17:17:00] WARNING: [pool grommunio-sync-pool] child 20793 exited on signal 15 (SIGTERM) after 6560.172450 seconds from start
[01-May-2025 17:17:00] NOTICE: [pool grommunio-sync-pool] child 9012 started
[01-May-2025 17:17:40] WARNING: [pool grommunio-sync-pool] child 18619, script '/usr/share/grommunio-sync/index.php' (request: "POST /Microsoft-Server-ActiveSync?User=gr@s7-immo.com&DeviceId=6EF9FKQLJ14FR573836J9PQG0O&DeviceType=iPhone&Cmd=Ping") execution timed out (3684.033901 sec), terminating
[01-May-2025 17:17:40] WARNING: [pool grommunio-sync-pool] child 18619 exited on signal 15 (SIGTERM) after 7320.190276 seconds from start
[01-May-2025 17:17:40] NOTICE: [pool grommunio-sync-pool] child 9130 started
[01-May-2025 17:19:40] WARNING: [pool grommunio-sync-pool] child 2842, script '/usr/share/grommunio-sync/index.php' (request: "POST /Microsoft-Server-ActiveSync?User=gr@s7-immo.com&DeviceId=6EF9FKQLJ14FR573836J9PQG0O&DeviceType=iPhone&Cmd=Ping") execution timed out (3668.250423 sec), terminating
[01-May-2025 17:19:40] WARNING: [pool grommunio-sync-pool] child 2842 exited on signal 15 (SIGTERM) after 12576.814175 seconds from start
[01-May-2025 17:19:40] NOTICE: [pool grommunio-sync-pool] child 9528 started
```

rg 
bailey

WalterH

Not related, the issues in log are EAS related.

WalterH

You may check for AppArmor:
systemctl status apparmor --no-pager
If you see a message like Active: active (exited), stop, disable and mask AppArmor!
systemctl --now disable apparmor
systemctl mask apparmor

gbailey

@WalterH Apparmor is deactivated and masked.

systemctl status apparmor --no-pager
○ apparmor.service
     Loaded: masked (Reason: Unit apparmor.service is masked.)
     Active: inactive (dead)

gbailey

@WalterH @crpb i have now contacted the Support / Sales Team, and we check what is wrong on the Appliance.

On the other side, we have big issues with Active sync, so the emails what deleted on Webmail is hours later removed on the devices.

Thanks all

rg Bailey

WalterH

gbailey mails what deleted on Webmail is hours later removed on the devices.

Update to current community edition and repair all UID like: /usr/libexec/gromox/cgkrepair -e <MAILBOX> this fixed the issue for me.

You may use this script for repair:

#!/bin/bash
#
# Check or repair all mailboxes with cgkrepair.
#
# Script to check or repair ICS properties in all mailboxes. In some cases
# flags like read/unread, forwarded, answered, categories etc. are not 
# processed when these errors are present in a mailbox.
#
# First, run this script without parameters, only if you see messages like:
#
#   message 6f5824h [--P]
#   message 6f5829h [--P]
#   message 6f5847h [-NP]
#   message 6f590eh [-NP]
#   message 6f59a1h [-NP]
#   folder ah [--P]
#   folder 524466h [--P]
#
# Run the script with the -f parameter to fix the problems.
#
#
# (c) 2025 by Walter@Hofstaedtler.com
#
# 28.04.2025 WH, V 1.0, First release
#
#
# Installation:
# 1. Place this script in /scripts/manual/ as g_cgkrepair.sh
# 2. Convert the script to Linux LF with:
#    dos2unix /scripts/manual/g_cgkrepair.sh
# 3. Make the script executable with:
#    chmod +x /scripts/manual/g_cgkrepair.sh
#
# Run the script and specify the required parameter, just -f.
#
#
CYA="\033[0;36m"; YEL="\033[0;33m"; NORM="\033[0m"
log="/tmp/g_cgkrepair.log"
repair=false
dry_run="-n"
count=0
err_dir=0
errors=0
#
if [[ -n "$1" ]] && [[ "$1" == "-f" ]]; then
    repair=true
fi
#
MSGT="Check"
MSGL=$MSGT
echo
echo -e "${CYA}Checks or repairs all grommunio mailboxes on this system with cgkrepair.${NORM}"
echo -e "  Use the ${YEL}-f${NORM} parameter to start the repair."
echo -e "  Without -f the mailbox will only be checked (dry run)."
if $repair; then
    echo -e "${YEL}-f is set, repair all mailboxes ...${NORM}"
    MSGT="${YEL}Repair"
    MSGL="Repair"
    dry_run=""
fi
echo
echo "Script $0 started at: $(date +%Y%m%d-%H%M%S)" >> $log
#
# Read all mailboxes in a variable
mailboxes=$(grommunio-admin user query username maildir | grep "/user/" | grep "@" | awk '{print $1}')

# Now iterate through all mailboxes
# shellcheck disable=SC2068
for mailbox in ${mailboxes[@]}; do
    maildir=$(gromox-mbop -u "$mailbox" echo-maildir)
    count=$((count +1))
    if ! [ -d "$maildir" ]; then
        echo "Error: No Maildir/Access: $mailbox" >/dev/stderr
        err_dir=$((err_dir +1))
        continue
    fi
    #
    echo -e "$MSGT mailbox # ${count}: ${CYA}$mailbox${NORM} ... " 
    echo "$MSGL mailbox # ${count}: $mailbox ... " >> $log
    # shellcheck disable=SC2086
    /usr/libexec/gromox/cgkrepair $dry_run -e "$mailbox" | tee -a $log
    if [[ $? -ne 0 ]]; then
        errors=$((errors +1))
        echo -e "${RED}Error found!${NORM}"
    fi
    echo
    #
done
echo -e "${CYA}${count} mailboxes checked.${NORM}"
# check errors
if [[ $errors -gt 0 ]]; then
    echo -e "${RED}$errors errors encountered!${NORM}"
fi
# directory not found errors
if [[ $err_dir -gt 0 ]]; then
    echo -e "${RED}$err_dir directories not found!${NORM}"
fi
echo -e "The log file is: $log ."
$repair && echo -e "${CYA}Please note: Run the script until no more errors occur.${NORM}"
#
echo "Script $0 stopped at: $(date +%Y%m%d-%H%M%S)" >> $log
echo >> $log
#
# eof
#

gbailey

@WalterH i have executed the script and after 4 Seconds the script was finished with no errors.
in the logs was all with (ok).

rg Bailey

WalterH

gbailey I am sorry, but you have an other issue.

WalterH

You may have a problem with search folders. There was a bug when many searches were started that the search folders were not deleted.
To fix this: be sure to update to the current community.
Start a search on the mobile device and then set one or more mails as read or unread at least 10 times on the mobile device. This triggers the deletion process for the search folders.
If you want to see the search folders, you need an Outlook in online mode for this account and MFCMapi.

crpb

WalterH If you want to see the search folders, you need an Outlook in online mode for this account and MFCMapi.

or sqlite 😆

WalterH

crpb or sqlite

do you have a SQLite query to list the search folders?

gbailey

@WalterH i have updated the supported version. And if i check with my Android 15 Phone, the sync is quickly.
Like check E-Mail with a flag in 2 Seconds on my Phone and delete a E-Mail it is removed in the next 2-4 Seconds.
Without any interaction.

So i must Test this Tomorrow with a IPhone.

But, it is this refresh from Server Side possible?

@crpb i would like to open the exchange.sqlite but with the SQLITEBrowser it says it is encrypted.
but i think, i don't have an Encryption key, or is this the Administration Password?! 🤔

rg thanks

crpb

gbailey @crpb i would like to open the exchange.sqlite but with the SQLITEBrowser it says it is encrypted.

never heard of any encryption with them.
i often enough use such things to make me a local copy and use sqlitebrowser aswell

ssh root@grom-test-4.test.local sqlite3 -readonly /var/lib/gromox/user/clownflare.de/cb/exmdb/exchange.sqlite3 .dump |sqlite3 moo.db

crpb

gbailey But, it is this refresh from Server Side possible?

you can use grommunio-admin user devices .. for that

e.g. https://community.grommunio.com/d/444-scripting-snippets-notepad/42 which uses the "remove" command but a "resync" is also possible. The help provided by grommunio-admin user devices --help lists all possible commands.

EDIT: or did you mean this search and read/unread "workflow" than no idea 🙈

gbailey

Oh, i see on the gromox-http service, there is a scheme update running.

[2025-05-15 23:31:50.302341]: dbop_sqlite: /var/lib/gromox/domain/homestylingkilga.at: current schema EB-17; upgrading to EB-18.
[2025-05-15 23:31:50.302782]: dbop_sqlite: upgrading /var/lib/gromox/domain/homestylingkilga.at to schema EB-18
[2025-05-15 23:31:50.303620]: dbop_sqlite: Completed upgrade of /var/lib/gromox/domain/homestylingkilga.at in 0.00s.

@crpb ja, i mean the read/unread 😃

WalterH

gbailey If the system is only now updating to EV-18, your system was not patched to the latest version when you carried out the ICS repair. The ICS repair cannot find anything, the additions for the ICS repair have only been in grommunio for a few days.

gbailey

the support has answered, (yeah on this time).

to see more, i must increase the log level on http service in the file /etc/gromox/http.cfg with http_log_level=6, and restart the http service (gromox-http).

after that we hope, to find the problem.

@WalterH if i install parallel a new gromox server from the grommunio Appliance, and i move the exchange.sqlite and the mysql data.
that's possible?
Or is better to copy all the user store content?!

i think i have seen a good manual for that in the forum?! 🤔

rg bailey

crpb

gbailey Or is better to copy all the user store content?!

You basically need the whole folder /var/lib/gromox/user/domain.tld/username (or with ../[0-9]+/[0-9]+/ on older installation), so basically the result of gromox-mbop -u "username" echo-maildir in any case.

The mysql database isn't necessary if you use ldap. In that case you can just create all users with a grommunio-admin ldap downsync.. and then i would just stop the gromox services and delete the folders before moving them in or use rsync with --delete --chmod ug=rwX --usermap=*:gromox --groupmap=*:gromox (or change the permissions after you moved it there)

gbailey i think i have seen a good manual for that in the forum?! 🤔

there isn't really good one but andy put together most things some time ago
https://community.grommunio.com/d/1531-migrieren-eines-grommunio-servers-auf-neuen-server/4

my workflow is basically the same as back when i did my first recovery tests
https://community.grommunio.com/d/307-mailbox-backup/5

EDIT: oh and before i forget to mention it. If it's just for tests than it won't matter but you should migrate the configurations for the x500_org_name= or at least those lines from /etc/gromox/*.cfg

crpb

WalterH do you have a SQLite query to list the search folders?

Yeah, they will also show up with the simple temp.folderlist

-- FOLDER LOOKUP VIEW VIA FOLDERS INCLUDING PARENT
-- DROP VIEW IF EXISTS temp.folderlist;
CREATE VIEW IF NOT EXISTS temp.folderlist
AS SELECT distinct(p.folder_id),
          p.parent_id,
          f1.propval AS foldername
     FROM folders p
     JOIN folder_properties f1
       ON f1.folder_id = p.folder_id
      AND f1.proptag = 805371935
    ORDER BY p.folder_id
;
SELECT  * FROM temp.folderlist WHERE lower(foldername) LIKE '%search%' ;

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