Webmail Error 500 - Internal Server Error

markush · 2025-09-27T19:16:17+00:00

Hallo, ich heute meine Community Edition geupdatet, seitdem komme ich nicht mehr ins Webmail rein: Bereits mehrmals neu gestartet und auch einmal herunter...

hugh

EL9, community, grommunio-web-3.15.12.g25f73772d-325.1.noarch

Same error here:
.../web/: Http status 500
Setting of log_errors = On and display_errors = On: Http status 200, but only empty white webpage

No errors in /var/log/*, except
nginx-access.log: x.x.x.x - - [02/Oct/2025:11:06:43 +0200] "GET /web/ HTTP/1.1" 500

markush

Many thanks to @WalterH und @Mister2 ! I can also confirm that a upgrade the OS SuSE to 15.6 make the Webmail working again

hugh

EL9:

/usr/share/php-mapi/class.baserecurrence.php
Delete ... in lines 1709, 1734, 1949, they are PHP syntax errors

Andrew

hugh Nice spot!

Deleting the dots allows webmail to open but I get a popup "An unexpected error has occurred".
It looks like this issue was caused by Commit bcda7c7 so I reverted the changes to the lines you flagged by replacing $this->sortExceptionStart(...) with [$this, "sortExceptionStart"] and $this->sortStarttime(...) with [$this, "sortStarttime"].
This time webmail loads with no error at all.

hugh

Andrew Many thanks for your quick help!

WalterH

LuckyStriker For everyone who also runs in trouble at point 11

Thank you, I extended the recipe.

Andrew

This still seems to be a problem on EL9 systems. Installing the latest update broke it again.

Andrew

I've raised a GitHub issue for the commit that seems to have broken this on EL9.
https://github.com/grommunio/mapi-header-php/issues/6

segro

since 2 days there is a new php Error. It looks like they are porting functions to php8.2 or so but dont reflect EL9 default php is still 8.0.xxx
https://github.com/grommunio/mapi-header-php/issues/6

GeneralProbe

I filed an official ticket, but I have not heared anything from Grommunio yet.
Let's hope they find a solution soon ...

WalterH

Will nginx -treport any useful information?

Andrew

WalterH The EL9 problem isn't a configuration issue. EL9 uses PHP 8.0, but the developers have started converting mapi-header-php to PHP 8.2 and pushing the updates into the EL9 repo. The more they update, the more gets broken.
Unfortunately, although EL9 has an optional application stream for PHP 8.2, Grommunio also relies on packages from EPEL that are only built for the default PHP 8.0 app stream.

Possible solutions could be:

Revert the EL9 version to PHP 8.0. This means maintaining two versions, though.
Provide PHP 8.2 compatible packages to replace the ones from EPEL, and instruct EL9 users to switch to the official PHP 8.2 app stream. This means maintaining forks of additional packages, though.
Build the MAPI module to work with the PHP 8.2 build in the unofficial "Remi's" repo for EL9 (this contains all of the necessary packages) and instruct EL9 users to switch to that. Customers that pay Red Hat for support may not be happy if they can no longer get support because they're using an off-brand build of PHP, though.

There's some detail in https://github.com/grommunio/mapi-header-php/issues/6

GeneralProbe

I think there is no really good solution.
I would prefer "Remi", since it allows having multiple PHP Versions installed.

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