Same problem here. And it's "only" the web-search, the search with smartphones works without an error (iPhone with Exchange-mailbox). So it seems, the error is in the website-part and not in database. @Joerg: can you confirm this?
I hope too that a sloution can be found, although the search on smartphone is a short-term alternative.
I found out something else interesting:
Since the new installation, the web search works on my account "joerg@XXXXX-XXXXX.ch") (This did not work during the first installation, although I had imported the data in the same way).
The web search does not work on the shared account "familie@XXXXX-XXXXX.ch".
However, the web search of the shared account "familie" works when I search in the inbox "Favoriten".
Work:
Doesn't work:
WalterH
Sorry, i didn'd consider of sharing logs because i thought, Joerg had submitted the relevant logs. My bad.
I have checked the nginx-logs, the logs in admin-gui and journalctl -f. There are no errors.
I tried to raise log-level by adding http_debug=1 and msrpc_debug=1 in /etc/gromox/http.cfg, like described in documentation, but without any effect, even after reboot. Where am i going wrong?
Here is another thread (in German) with the same Problem:
[https://community.grommunio.com/d/1444-suchfunktion-in-webapp-deskapp-mit-fehlermeldung](https://)
This should be the solution:
odo125
I have found the problem of webapp search ("An unexpected error has occurred"), at least in my installation. The files created by grommunio-index.service in the folder /var/lib/grommunio-web/sqlite-index have the wrong permissions. After creating they are owned by user grommunio and group gromox. If I change the permissions to owner groweb and group groweb the websearch is working again.Joerg
I can confirm that. However, I had to adjust the rights of theindex.sqlite3file to:-rw-rw---- (0660). In order to show search-results, a re-indexing was necessary:grommunio-index -v -c -A
Joerg
I tried it both. I changed the user and group of the files in the /var/lib/grommunio-web/sqlite-index folder to groweb:groweb and set the permissions of the index.sqlite3 file to 0660.
After did so, the websearch was woking but I got this failures when I was reindexing:
[ERROR] Failed to insert message 10/1918698: attempt to write a readonly database
[ERROR] Failed to insert message 10/1918699: SQLite query failed: 8
I think, the way with the wrong permissions is right, but this is in my case not the solution.
Die Rechte müssen so aussehen:
# ls -l /var/lib/ | grep grommunio-web
drwxrwx--- 1 groweb groweb 44 Feb 15 12:12 grommunio-web/
# ls -l /var/lib/grommunio-web
total 4
drwxrwx--- 1 groweb groweb 74 Feb 19 18:22 session/
drwxrwx--- 27 groweb groweb 4096 Feb 15 12:12 sqlite-index/
drwxrwx--- 1 groweb groweb 36 Feb 15 12:12 tmp/
# ls -l /var/lib/grommunio-web/sqlite-index/
drwxrwx--- 2 grommunio groweb 27 Feb 20 07:30 user\@domain.tld/jstampfer ndex.sqlite3 file to 0660
0660 ist definitiv falsch.
Hoffe das hilft weiter?
So funktioniert das indizieren und die Websuche wunderbar. Vielen herzlichen Dank.
Was mir in dem Zusammenhang noch aufgefallen ist: Die Datumsabgrenzung funktioniert leider bei mir in der Websuche nicht: Weder "Letzte Woche" noch "Benutzerdefiniert" mit unterschiedlichen Start- und Enddaten.
Had the same problem, worked for me too, thanks!
Summary:
chown -R groweb:groweb /var/lib/grommunio-web/sqlite-index/
chmod -R 660 /var/lib/grommunio-web/sqlite-index/In case the search is slow after that, try rebuilding the index:
grommunio-index -v -c -A
WalterH 0660 ist definitiv falsch
Genauso ist das, es sollte 0770, also drwxrwx--- sein. Die Frage ist, ob die Unterordner session und tmp und Dateien in den Unterordnern genauso sein müssen, denn da gibt es Unterschiede.
localhost:/var/lib/grommunio-web # ls -al
total 4
drwxrwx--- 5 groweb groweb 52 Mär 5 23:46 .
drwxr-xr-x 50 root root 4096 Feb 18 10:36 ..
drwxrwx--- 2 groweb groweb 51 Mär 7 00:25 session
drwxrwx--- 4 groweb groweb 70 Mär 5 23:46 sqlite-index
drwxrwx--- 4 groweb groweb 40 Mär 5 23:46 tmp
localhost:/var/lib/grommunio-web #Ich hatte dieses Problem ebenfalls. Setzen der Berechtigungen wie von sdennis beschrieben hat bei mir geholfen.
Habe eben nur 770 statt 660 gemacht (wobei es auch mit 660 schon funktioniert hat).
Es war vorher grommunio:gromox und 640
Hallo,
ich habe versucht die Rechte wie oben beschrieben zu setzen, jedoch bekomme ich mit
grommunio-index -v -c -A
folgende Fehlermeldung:
[2024-05-13T21:13:25] grommunio-index /var/lib/gromox/user/1/2 -e ::1 -o /var/lib/grommunio-web/sqlite-index/catchall@***************.***/index.sqlite3
[FATAL] Send failed: Connection refused
... exited with status 2
auch bei dem Kommando
/usr/libexec/gromox/cgkrepair -e catchall@***************.***
bekomme ich die Fehlermeldung:
exmdb_client: protocol error connecting to [::1]:5000//var/lib/gromox/user/
exm: load_hierarchy_table RPC failed
The operation did not complete.
Hat hier evtl. wer eine Idee was ich hier falsch mache?
Vielen Dank
bart versucht die Rechte wie oben beschrieben zu setzen
Hast Du das so gemacht?
chown -R groweb:groweb /var/lib/grommunio-web/sqlite-index/
chmod -R 770 /var/lib/grommunio-web/sqlite-index/
grommunio-index -v -c -AWenn ja, dann sollte das von daher passen.
localhost:/var/lib/grommunio-web/sqlite-index # ls -al
drwxrwx--- 4 groweb groweb 70 Mär 5 23:46 .
drwxrwx--- 5 groweb groweb 52 Mär 5 23:46 ..
drwxrwx--- 2 groweb groweb 27 Mär 7 08:45 user1@domain.dl
drwxrwx--- 2 groweb groweb 27 Mär 7 08:45 user2@domain.dl
drwxrwx--- 2 groweb groweb 27 Mär 7 08:45 user...n...@domain.dl
localhost:/var/lib/grommunio-web/sqlite-index #Versuche man gromox-http zu restarten ob das hilft?
systemctl restart gromox-http
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