[SOLVED] Inbox subfolders inaccessible from Web UI on new / vanilla install

I can confirm your experience. Also installed the latest build, where subfolders in the webclient are not working. Currently installing 2023.11.3-Build4.2 to see if I get it working.

hansd

It updates itself during the first setup so you will end up with the same version.

Update: While I was able to get subfolders to display in the web client, the Outlook App does not work with ActiveSync on the offline image. bummer!

hansd Outlook App does not work with ActiveSync

it is currently not supportef.

Update: I was able to make the subfolders appear in the web client using the grommunio.x86_64-latest.install.iso.

Using developer tool in the browser i saw this
"grommunio-debug.js:72954 Uncaught RangeError: Incorrect locale information provided
at Intl.Collator (<anonymous>)
at constructor.compareRecordProp (grommunio-debug.js:72954:39)
at constructor.hierarchySort (grommunio-debug.js:72871:15)
at ext-base-all.js?version=3.9.140.g0a608be8-lp155.144.3:21:8903
at Array.sort (<anonymous>)
at constructor.sort (ext-base-all.js?version=3.9.140.g0a608be8-lp155.144.3:41:475299)
at constructor.sort (ext-base-all.js?version=3.9.140.g0a608be8-lp155.144.3:41:481596)
at constructor.doSort (extjs-mod-debug.js:4493:10)
at h.Event.fire (ext-base-all.js?version=3.9.140.g0a608be8-lp155.144.3:41:3699)
at constructor.fireEvent (ext-base-all.js?version=3.9.140.g0a608be8-lp155.144.3:41:687)"

I went into settings and set the language to "en_US" and voilá

WalterH

is the outlook app (mapi) not supported when using the "grommunio.x86_64-latest.install.iso" ?

I mean the Outlook app on mobile phone.

WalterH

I tried it now and it seems to work for me.
I guess the app is using MapiHTTP.

weasee
nevermind - I found it - In grommunio web email, the Settings button at the top right.

Thank you!